Library Assistant (Red Land)
About The Position
The Library Assistant will provide assistance to a diverse population of members in using library resources. Assistance is given to members in person, via phone, and via email. These resources include, but are not limited to: printed materials, digital media, online databases, internet searches, faxing, copying, and printing. The Library Assistant will also assist in the day-to-day functions of the Library – checking in/out materials, shelving books, opening/closing duties, creating/updating member records, etc. Candidate must enjoy being a team player and providing excellent customer service to a population of all ages. This position requires someone who has strong communication skills and who is truly enthusiastic about helping others. It is important that the candidate be dependable, a self-starter and feel comfortable using computers and performing other research-related duties.
Requirements
- Candidate must have a high school degree (or equivalent).
- Computer proficiency is required.
- PA Child Abuse Clearance, PA Criminal History Clearance, FBI fingerprint-based Criminal History Clearance, and Mandated Reporter Training Certificate are required.
- Must be able to lift up to 30 pounds from ground level to waist level and be able to bend, squat, and kneel occasionally throughout work shift.
- Must be able to push/pull carts weighing up to 120 pounds.
- Must be able to reach, lift, and stretch throughout the work day.
- Must be able to stand and/or walk up to four hours at a time.
- Must be able to sit for up to four hours at a time
Nice To Haves
- College experience is preferred.
- Customer service experience in a public library setting is preferred.
Responsibilities
- Performs duties related to checking in and checking out library materials. This includes using an item scanner, the ILS computer database and collecting fees.
- Creates new member records.
- Checks materials that have been returned for good condition, completeness and other shelving requirements.
- Changes the status of materials in the ILS computer database.
- Shelves materials that are returned to the library.
- Assists members with locating materials, physical and digital, using the ILS database. This includes assisting members with eBooks, eReaders, OPACs, and Inter Library Loan.
- Assists members with the use of computer applications including the Internet, digital devices, and online databases.
- Makes referrals to Martin Library’s Information Services as needed.
- Assist members with public computer use. Must be able to answer general computer, email, and internet questions.
- Make photocopies. Scan and email documents using photocopier.
- Performs opening and closing procedures, including light cleaning.
- Ensures that the appearance of the desk area, the shelving units and the sitting areas are neat, clean and organized. This includes reading shelves and re-shelving out of order materials.
- Inform members of Library policies and rules and enforces these.
- Provides guidance to the circulation desk volunteers and assists them when needed.
- Other duties as requested by the Library Supervisor.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
