Loss Prevention Coordinator

Trump Miami Resort Management LLC

About The Position

Provides the Director of Loss Prevention with administrative support including, typing, filing, answering telephones, taking messages, maintaining appointment calendar, submit expenses and other general office duties.

Requirements

Ability to read listens and communicates effectively in English and in writing, using correct grammar, spelling and sentence structure.
Prepare official correspondence on behalf of management for both external and internal communications verbally and in writing.
Ability to sit for extended periods of time and continuously performs the essential job functions.
Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy.
Ability to type 60 wpm.
Ability to effectively transcribe information from handwritten memos and recordings.
High School graduate or equivalent preferred. Additional training and education is highly desirable.
Requires 2 years administrative support experience.
Experience with MS Office applications and Outlook required.
Previous work experience should include working in a high-volume environment.

Responsibilities

Administer CPR and First Aid.
Assist in the completion of incident and injury reports.
Record all events, lost and found, and report in MS-Shift with proper descriptions.
Create and post hourly and manager schedule.
Audit MS Shift entries daily.
Manage lost & found and contact guests daily.
Managing invoicing through E-Pro Invoicing system.
Maintain Loss Prevention Boards.
Opens incoming mail, dates stamps and distributes accordingly. Sends outgoing mail, both interoffice and outside of the hotel. Routes mail, faxes and other printed matter.
Prepares and types correspondence and fairly complex numerical/financial reports, as directed. Prepares correspondence on behalf of management. Duplicates, copies and distributes and mails materials for the department/office.
Orders and maintains office supplies and equipment. Maintains files and equipment in an orderly and professional manner.
Uses the property’s email system and maintains their email box, as is policy. Additionally, this position may or may not have access and/or control over the email box of their supervisor(s).
Uses the property’s email system and maintains their email box, as is policy. Additionally, this position may or may not have access and/or control over the email box of their supervisor(s).
Appropriate business use of telephone and voice mail system.
Greets internal and external guests in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate.
Provide accurate information to in inquirers for directions and hours of operations.
Receive record and secure found property. Research and respond to guests inquiries for lost property.
Assist guests with door lock and in room safe problems using moderately complex hand held electronic apparatus.
Preparation of special reports or projects, as requested.
Attend all required meetings
Knowledge of and compliance with all Emergency procedures. Reports unsafe conditions, as appropriate.
Maintain a professional and friendly relationship with other departments, associates and guests.
Maintains work area in a neat and orderly fashion
Other duties as assigned by management