Manager, Loyalty Partnerships
About The Position
Wyndham Hotels & Resorts is now seeking a Manager, Loyalty Partnerships to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey. Why Wyndham? By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you! The Role The Manager of Loyalty Partnerships will be part of a dynamic Loyalty & Strategic Partnerships team, supporting existing and new partnerships across our award-winning Wyndham Rewards program, including some of our most high-impact partners. In this role, the Manager of Loyalty Partnerships will be responsible for partner management, marketing (including strategic planning and campaign development), business development, and go-to-market strategy to raise awareness of the Wyndham Rewards program and engage our 122M+ members.
Requirements
- Proven track record for meeting and exceeding and revenue targets.
- Partnership/relationship management, experience handling multiple high-touch relationships at one time.
- Keen sense for prioritization, both internally and externally with partners.
- Data-driven marketer who can leverage analytics to inform and create high impact strategies and value proposition development.
- Project management expertise with an ability to develop, articulate and operationalize new ideas.
- Excellent marketing execution ability.
- Deep curiosity, excellent listening skills, and the ability to get things done in a collaborative environment.
- Ability to think laterally and explore creative solutions in deal negotiation, commercial structuring, and customer solution design.
- Appetite and enthusiasm to work as part of a team that is not afraid of getting their hands dirty and supporting each other.
- Collaborative and curious mindset, open to exploring new ways of doing things.
- Ability to build rapport and engagement with stakeholders at all levels of an organization.
- Experience working in a fast-paced, dynamic environment and using data to drive decision-making.
- Experience negotiating contracts, interpreting legal documents and working with legal teams to complete agreements.
- A passion for Wyndham Hotels & Resorts, our brands, and our mission.
- Bachelor’s degree required, MBA preferred.
- 5+ years of progressive work-related experience in partnerships, marketing, or loyalty.
Responsibilities
- Work with the Sr. Director of Strategic Partnerships to cultivate a clear and focused plan to achieve business objectives.
- Day-to-day partner management of key Wyndham Rewards earn and redeem partners.
- Develop partner strategy, manage internal and external requests, and deliver regular business reviews.
- Assist and support business development for new potential partnerships, including opportunity assessment, contract negotiations, implementation, and go-to-market strategy.
- Collaborate with internal and external partners to develop and execute multi-channel strategic marketing plans to drive member engagement, program awareness, EBITDA, and achieve other KPIs.
- Lead cross-functional teams to deliver partner-specific and portfolio-wide initiatives, special projects, and sponsorship activations.
Benefits
- Health insurance with HSA and FSA options
- Dental insurance
- Vision insurance
- Life/AD&D insurance
- Short- and Long-Term Disability coverage
- 401(k) with generous company match
- Vacation time- Accrue 2.019 hours of paid vacation per week
- Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
- Paid sick leave accrued as state and local laws require
- Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
