Manager, Training & Delivery

Trex CompanyWinchester, VA
7h

About The Position

The Manager, Training Delivery leads the facilitation, execution, and operational excellence of all enterprise training programs—spanning corporate, manufacturing, technical, and compliance learning. This role ensures consistent, high-quality delivery that drives capability, engagement, and performance across all business units. A key partner to the Manager, Training & Development, this role owns training execution after content has been created, approved, and released through governance. Responsibilities include newhire onboarding delivery, facilitator readiness, scheduling and logistics, OJT oversight, delivery quality assurance, and measurable training outcomes. The Manager, Training Delivery leads a team of facilitators and trainers and works closely with cross-functional leaders to ensure training is delivered safely, efficiently, and in alignment with organizational needs.

Requirements

  • Bachelor’s degree and 3 years of experience in a training environment or 7+ years of experience in a training leadership or manufacturing training role may be considered in lieu of a degree
  • Exceptional facilitation, presentation, coaching, and communication skills.
  • Strong organizational skills and ability to manage complex schedules across multiple business units.
  • Ability to build effective relationships with internal clients, leaders, and subject matter experts.
  • Adept at interpreting learning data and applying insights to improve delivery.
  • Strong commitment to safety, quality, and learner experience.

Nice To Haves

  • Train-the-Trainer, ATD certifications, or LEAN/Six Sigma certifications

Responsibilities

  • Put safety first – Always!
  • Lead and foster our “people first” culture.
  • Training Delivery Strategy & Execution
  • Oversee delivery of all enterprise training—including corporate, manufacturing, professional development, technical, and compliance programs.
  • Translate the learning roadmap into executable delivery plans with clear milestones, capacity forecasts, and scheduling strategies.
  • Ensure consistency and fidelity of training delivery across sites, shifts, and modalities (in person, virtual, blended, OJT).
  • Facilitation Excellence & Trainer Capability
  • Lead, coach, and develop a high-performing team of facilitators, trainers, and crew trainers.
  • Establish facilitation standards and deliver “train-the-trainer” programs to maintain consistent quality and instructional effectiveness.
  • Conduct classroom and OJT observations to ensure adherence to delivery standards and provide actionable coaching.
  • Business Partner Collaboration
  • Serve as the strategic training delivery partner for leaders across both corporate and operations environments.
  • Collaborate with HRBPs, Operations, and functional leaders to align training schedules with business demand, workforce planning, and staffing needs.
  • Maintain structured feedback loops with business stakeholders to continuously improve delivery quality and learner experience.
  • Delivery Quality Assurance & Learning Outcomes
  • Define and manage delivery quality frameworks, including readiness checks, session observations, delivery scorecards, and coaching plans.
  • Own Level 1 (reaction) and Level 2 (knowledge/skill) outcomes; partner with Training & Development on Level 3 (behavior) and performance impact.
  • Drive continuous improvement to reduce re-training, improve time-to-proficiency, and enhance operational and organizational performance.
  • Scheduling, Logistics & LMS Delivery Operations
  • Manage training calendars, session creation, enrollment, attendance, and completion capture within the LMS and related systems.
  • Ensure all learning equipment, materials, and environments are prepared and safe for effective instruction.
  • Monitor compliancecritical training deadlines and intervene proactively to avoid risk exposure.
  • On-the-Job Training (OJT) & Skill Qualification
  • Oversee OJT programs, including practical skill demonstrations and hands-on assessments.
  • Ensure all required documentation is completed accurately, timely, and in an audit-ready manner.
  • Continuous Improvement & Change Support
  • Incorporate training delivery components into continuous improvement initiatives and provide justintime training to support operational changes.
  • Champion adoption of new delivery approaches, schedules, and modalities.
  • Vendor & Budget Management
  • Coordinate external facilitators when needed, ensuring adherence to Trex standards and expectations.
  • Manage delivery-related budgets, optimizing resources to balance cost, quality, and capacity.
  • Leadership Responsibilities
  • Create and maintain a safe, respectful, and high-trust work environment consistent with Trex values.
  • Establish clear performance expectations; provide ongoing coaching, candid feedback, and recognition.
  • Conduct regular one-on-one meetings and performance conversations to support accountability and development.
  • Identify training and cross-training needs; ensure team members are equipped to perform safely, efficiently, and to standard.
  • Address performance and behavioral concerns promptly, fairly, and in alignment with company policy and HR guidance.
  • Encourage open communication and ensure employees feel heard and supported.
  • Model company values and reinforce expected behaviors in daily interactions.
  • Support change initiatives by clearly communicating expectations and helping team members navigate transitions successfully.

Benefits

  • Time Off: We’ll give you paid holidays and paid vacation.
  • Health, Dental, and Vision Insurance: Choose from a variety of options. We’ll cover a generous share of the cost. Plus, you can earn lower rates through our wellness program.
  • 401(k) With Company Match: Save for your retirement and we’ll match it dollar for dollar.
  • Tuition Reimbursement: We’re all about lifting each other to the next level. When you’re ready to get the degree, we’ll pick up part of the tab.
  • Training and Education: We offer dozens of options to boost your performance – both online and on-site nearby.
  • Stock Purchase Program: Invest in Trex at a discounted price.
  • Employee Discount Program: When you make the World’s No. 1 Decking Brand, you’ll probably want to enjoy the finished product yourself. We’ll give you a discount.
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