Marketing Operations Specialist

OnePay

1d • Remote

About The Position

As a Marketing Operations Specialist, your mandate is to help deliver our value proposition to customers through elegant, relevant, and targeted communications. This role will impact OnePay's vision by testing and deploying campaigns to drive customer engagement, supporting our rapidly growing product roadmap, and communicating the launches of new products, solutions, and features. You will work closely with the Product Marketing, Product, and Engineering team(s) while focusing on execution excellence. You will:

Requirements

• 2-3 years of relevant experience in Quality Assurance, specifically in cross-channel marketing communications
• 1–2 years managing CRM automation in a high-volume B2C tech or e-commerce environment
• Expert proficiency in HTML, CSS; ability to both write and edit code.
• Technical experience in building automation flows with CRM and ESP platforms such as Braze or Iterable
• Experience analyzing business requirements and implementation tools for QA consumption
• Drive and proactivity - everyone here is a builder and executor
• Clear communicator & agile collaborator who translates technical constraints into business terms and thrives in cross-functional sprints and dynamic roadmaps

Nice To Haves

• Knowledge of SQL, Liquid, Handlebars, and JSON
• Experience managing multiple products or brands, cross-functionally
• Working knowledge of Figma
• Experience with Branch and Segment
• Data-driven, detail-obsessed problem solver who loves mining insights, iterating fast, and owning deliverability, compliance, and error-free deployments

Responsibilities

• Groom technical communication requirements and project requests
• Develop, test, and deploy customer journeys, including assessing product and strategic objectives, platform capabilities and data needs
• Own the end-to-end build and execution of marketing and transactional communications across email, push, in-app messages, and SMS
• Ideate and implement QA efficiencies and automated solutions
• Troubleshoot and problem-solving production issues as they arise
• Verify adherence to relevant industry standards and regulations (e.g., data protection and privacy laws)

Benefits

• Competitive base salary, stock options, and health benefits from Day 1
• 401(k) plan with company match
• Remote-friendly (US), flexible time off (FTO), and opportunities for growth
• A high-growth, mission-driven, inclusive culture where your work has real impact

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed