About The Position

The Marketing Outreach Assistant supports UK Campus Housing marketing and outreach efforts by assisting with on-campus tours, coordinating and maintaining the UK Campus Housing staff calendar, and creating flyers and other promotional materials. Outreach Assistants also support on-campus resident events, tour days, and special programs, and perform related duties as assigned. This person must possess a professional demeanor as he/she most often is the first impression of the University of Kentucky, it's housing and marketing departments as well as our properties. Additionally, this position will help generate interest and drive new leasing traffic to campus housing, represent campus housing at student events, and provide support at larger marketing and leasing events within the community.

Responsibilities

  • Deliver outstanding customer service to all visitors, and other internal/external customers.
  • Respond to emails in a timely and complete manner.
  • Greet all tour guests with a friendly and professional demeanor.
  • Provide accurate and comprehensive housing and marketing information to students and parents.
  • Assist team and other teams with various tasks and projects, as needed.
  • Perform data entry, file management, and clerical support with projects.
  • Generate excitement and interest about on-campus housing during internal and external marketing outreach efforts.
  • Engage with prospective students and parents while discussing their housing needs.
  • Create social media posts to inform and connect with prospective, current, and future students and their parents about important dates and events.
  • Represent and promote Campus Housing at Big Blue Nation Orientations, high-traffic on-campus locations, and other large campus events.
  • Maintain curb appeal and cleanliness of properties and understand the importance of retention of residents for occupancy purposes.
  • Perform the work necessary to make the units and rooms ready for occupancy.
  • Assist with planning and coordinating events, projects, etc.
  • Finish all necessary training as required for the position.
  • May be required to accept overtime if need exists.
  • Perform other duties as assigned or as necessary.

Benefits

  • 401(k) with Company Match (eligibility required)
  • Employee Assistance Program
  • Paid sick time
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