National Account Manager

Easy Ice LLC

About The Position

Build your best future with the Easy Ice team- Cool Careers Start Here! We’re a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We’ve been changing our industry for the better since we started in 2009, and we’re not slowing down anytime soon. As a member of our team, you’ll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice they need without spending a fortune or stressing out. We’ll invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. Easy Ice doesn’t just want to be the #1 commercial ice machine solution in America—we also want to be one of the best places to work. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Easy Ice team and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! The National Account Manager is responsible for managing, retaining, and growing an assigned portfolio of national and regional chain customers. This role drives Easy Ice’s strategic growth by expanding account revenue, adding new locations, and strengthening long-term partnerships. The National Account Manager delivers regular business reviews, understands evolving customer needs, and executes account strategies to support monthly and annual sales targets.

Requirements

Bachelor’s Degree preferred.
5+ years of B2B account management experience, preferably with multi-location or chain customers.
Proven success growing existing accounts and meeting revenue targets.

Nice To Haves

Strong communication and interpersonal skills.
Excellent presentation abilities, including business reviews.
Ability to follow and execute structured account management processes.
Strong negotiation skills and comfort working with contracts.
Highly organized; capable of managing multiple large accounts simultaneously.
Entrepreneurial mindset with strong ownership of results.
Proficiency in MS Office and CRM platforms.
Self-motivated, reliable, and team-oriented.

Responsibilities

Manage an assigned portfolio of national account relationships as the primary point of contact.
Achieve monthly and annual revenue/sales goals.
Grow assigned accounts through expansion, upgrades, and service renewals.
Conduct quarterly and annual business reviews to highlight value and identify new opportunities.
Understand customer organizational structures, billing processes, and procurement requirements.
Collaborate with Field Sales, Operations, and Customer Support to ensure smooth service delivery.
Review site surveys, installation timelines, and service deployment details with customers.
Maintain accurate pipeline, forecasting, and account documentation in CRM.
Prepare pricing, proposals, and renewals that meet Easy Ice and customer standards.
Perform additional duties as needed to support company objectives.

Benefits

Competitive pay (This is a sales role with a 55% / 45% comp mix)
Excellent Medical/Dental/Vision/Group Life
401k Company Match
PTO and Holiday Pay
Fitness Membership Reimbursement
Hands on experience that promotes a growth-oriented culture
Personal growth opportunities which encourages employees to “think outside the box”
Challenging and meaningful work that fosters learning and development
Fun fast-paced company culture and work environment
Collaborative team environment to support and mentor each other