Night Outside Services Supervisor

VENTANA CANYON ALLIANCE LLC•Tucson, AZ

4d•Onsite

About The Position

Assists in the supervision of the activities of the outside service staff working in the staging area, golf car facilities, driving range facilities, as well as the Player Assistants and starters. Duties/Responsibilities: Trains outside service associates for opening/closing procedure and other Club standards Oversees all outside service personnel to ensure all policies and procedures are upheld. Works with the tournament coordinator to organize all groups/outings that are taking place on a specific day and prepares staff and facility for all these events. Provides top quality customer service. Greet golfers at bag drop and unload their golf bags from their carts. Maintains cleanliness of golf carts and surrounding work area. Maintains accurate records of golfers renting clubs, service the customer who is renting golf clubs, and clean rental clubs upon return. Proper staging of golf carts during the day. Inventory and control all guest supplies. Assist in monitoring and policing all player service activity and etiquette. May direct start of play. May assist with food and beverage activities. When needed, shares responsibility for cleaning golf shop, restrooms, course restrooms and patio area.

Requirements

Ability to apply basic mathematical skills.
Must possess good verbal and written skills.
High School or equivalent education required.
Valid driver’s license.
Must be able to physically reach, bend, stoop, kneel, and lift up to 50 pounds.
Must be able to work under variable temperature conditions (extreme heat or cold, indoors/outdoors).

Responsibilities

Trains outside service associates for opening/closing procedure and other Club standards
Oversees all outside service personnel to ensure all policies and procedures are upheld.
Works with the tournament coordinator to organize all groups/outings that are taking place on a specific day and prepares staff and facility for all these events.
Provides top quality customer service.
Greet golfers at bag drop and unload their golf bags from their carts.
Maintains cleanliness of golf carts and surrounding work area.
Maintains accurate records of golfers renting clubs, service the customer who is renting golf clubs, and clean rental clubs upon return.
Proper staging of golf carts during the day.
Inventory and control all guest supplies.
Assist in monitoring and policing all player service activity and etiquette.
May direct start of play.
May assist with food and beverage activities.
When needed, shares responsibility for cleaning golf shop, restrooms, course restrooms and patio area.