Outside Services Supervisor

Grede • Wauwatosa, WI

6d

About The Position

We’re looking for extraordinary people to join our growing team in Wauwatosa, WI. Grede’s most important asset is our Employees. Grede is committed to conducting its business in an environmentally responsible manner and providing a safe and healthy working environment for all Employees, customers and visitors. As a member of the Grede team, you are expected to accept certain responsibilities, adhere to acceptable business principles in matters of personal conduct, and exhibit a high degree of personal integrity always. The OSS Supervisor is responsible for overseeing outside service operations to ensure timely, accurate, and cost-effective processing of castings and materials through external vendors. This role coordinates order entry, production entry, scheduling, shipping, supplier communication, and performance management while supporting APQP and new launch activities. The OSS Supervisor serves as a functional backup for order and production entry and acts as a key liaison between suppliers, internal teams, and customers. What You'll Do: Operational Coordination & Scheduling Coordinate production flow and material priorities for castings sent to outside service providers. Schedule outside services and ensure adherence to committed timelines. Communicate schedule changes internally and externally to assess customer impact. Support on-time delivery by proactively identifying and resolving schedule conflicts. Order & Production Support Train and serve as backup for order entry and production entry processes. Ensure accurate system transactions related to outside services and production flow. Maintain data integrity within ERP and supporting systems. Shipping & Logistics Prepare and process shipping documentation for vendor-to-customer and vendor-to-plant shipments. Arrange and coordinate shipments to and from vendors and customers. Ensure compliance with shipping requirements and documentation standards. Supplier & Vendor Management Communicate quality, delivery, and capacity issues with suppliers through Supply Chain. Issue recommendations for outside service providers based on quote evaluations. Track, manage, and report on vendor performance metrics. Monitor and manage vendor-held inventory to support production requirements. APQP & Launch Support Participate in APQP activities related to outside services. Support launch readiness by completing and maintaining required outside service documentation. Collaborate with cross-functional teams to ensure smooth transitions during new product launches. Why You'll Love Working for Us: Comprehensive Benefit Package including Medical, Dental, Vision coverages Insurance: Life, Supplemental Life, Short and Long-Term Disability Wellness Programs and access to Worksite Wellness Center, including family members 401(K) Match Paid Vacation and Holidays Employee Assistance Program (EAP) PPE allowances What We Need from You: Strong understanding of manufacturing operations, outside services, and supply chain coordination. Experience with order entry, production entry, and ERP systems preferred. Ability to manage multiple priorities in a fast-paced environment. Strong communication skills with the ability to interface effectively with suppliers, customers, and internal stakeholders. Detail-oriented with strong organizational and problem-solving skills. Supplier coordination and performance management Scheduling and logistics management Cross-functional communication Continuous improvement mindset Launch and APQP support As a Fair Chance employer, Grede is committed to considering individuals who are rebuilding after past challenges. We believe full-time employment can be a powerful step toward long-term success. To learn more about Grede, please visit our website at www.grede.com.We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Requirements

• Strong understanding of manufacturing operations, outside services, and supply chain coordination.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication skills with the ability to interface effectively with suppliers, customers, and internal stakeholders.
• Detail-oriented with strong organizational and problem-solving skills.
• Supplier coordination and performance management
• Scheduling and logistics management
• Cross-functional communication
• Continuous improvement mindset
• Launch and APQP support

Nice To Haves

• Experience with order entry, production entry, and ERP systems preferred.

Responsibilities

• Coordinate production flow and material priorities for castings sent to outside service providers.
• Schedule outside services and ensure adherence to committed timelines.
• Communicate schedule changes internally and externally to assess customer impact.
• Support on-time delivery by proactively identifying and resolving schedule conflicts.
• Train and serve as backup for order entry and production entry processes.
• Ensure accurate system transactions related to outside services and production flow.
• Maintain data integrity within ERP and supporting systems.
• Prepare and process shipping documentation for vendor-to-customer and vendor-to-plant shipments.
• Arrange and coordinate shipments to and from vendors and customers.
• Ensure compliance with shipping requirements and documentation standards.
• Communicate quality, delivery, and capacity issues with suppliers through Supply Chain.
• Issue recommendations for outside service providers based on quote evaluations.
• Track, manage, and report on vendor performance metrics.
• Monitor and manage vendor-held inventory to support production requirements.
• Participate in APQP activities related to outside services.
• Support launch readiness by completing and maintaining required outside service documentation.
• Collaborate with cross-functional teams to ensure smooth transitions during new product launches.

Benefits

• Comprehensive Benefit Package including Medical, Dental, Vision coverages
• Insurance: Life, Supplemental Life, Short and Long-Term Disability
• Wellness Programs and access to Worksite Wellness Center, including family members
• 401(K) Match
• Paid Vacation and Holidays
• Employee Assistance Program (EAP)
• PPE allowances

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed