Operations Performance Strategy Associate Manager

Inspire•Brookhaven, GA

About The Position

The Operations Performance Strategy Associate Manager drives operational excellence, profitability, and best in class guest satisfaction by executing high impact projects that enhance restaurant performance and growth. This role partners closely with the Director of Operations Performance, Strategy Managers, Operations Performance Managers, and cross functional brand teams to develop, test, and implement strategic initiatives. Leveraging data and business insights, the position identifies opportunities, creates actionable solutions, and communicates results through compelling visual storytelling. The ideal candidate is a quick learner with strong self motivation, analytical, and collaboration skills, capable of managing multiple priorities while delivering measurable results.

Requirements

3-5 years of experience in the restaurant industry or retail industry
Self Starter and someone who enjoys asking questions and digging into topics
Able to multi-task between different project goals
Able to adjust based on direct and actionable feedback from their boss, leadership, or team
Develops and maintains strong relationships with key stakeholders and partners
Able to collaborate effectively across the organization to achieve objectives
Experience developing out a schedule of activities with deliverables and deadlines
Able to prioritize appropriately based on what the environment calls for
Ability to stick to a schedule while working towards overarching goals
Experience with Excel, Power BI, or other analytical softwares at an intermediate level
Comfort utilizing reports and dashboards to drive action
Strong problem solving and analytical skills with the ability to research, reconcile, and arrive at conclusions based on information
Ability to effectively communicate information and data whether in a written, presentation, or verbal format
Able to create presentations that appropriately communicate their goals, plans, actions, and results

Responsibilities

Suggest opportunities through project proposals to improve the existing restaurant execution and drive growth
Works with the Strategy Manager to test and execute the tactics within the brands
Complete operational projects with high quality outputs in a timely and efficient manner
Work towards their own deadlines and goals while effectively multi-tasking between different project goals and brands
Utilize Excel, Power BI, and other analytical tools to gather insights, track performance, and analyze business metrics
Create and develop data visualizations to inform operational decisions, communicate results, and drive action
Collaborates effectively across a matrixed environment and builds strong working relationships with the ICR Team, ICR Field Teams, and Brand related partners
Present analytical insights and actionable strategies in compelling and clear written, verbal, or visual formats
Develops KPIs and outcomes to evaluate project performance against
Identify operational challenges and opportunities and develop data-backed solutions
Research, reconcile, and synthesize information to improve processes, outcomes, and results