Orthopaedic Office Receptionist

Wabash General Hospital•Mt Carmel, IL

About The Position

This Orthopaedic Office Receptionist position will be expected to cross train as an office tech. The department depends on the front office receptionist for efficient, smooth operation of patient flow and optimal patient experience. The receptionist will be responsible to all intake information, patient demographics, insurance validation, and follow-up scheduling and entering information into the medical record. The receptionist is the core of the department. The department depends on the front office receptionist for efficient, smooth operation of patient flow and optimal patient experience. The receptionist will be responsible to all intake information, patient demographics, insurance validation, and follow-up scheduling and entering information into the medical record. Steady, frequent phone calls from patients, families, physicians, and referral specialists need prompt attention, kindness, and confidence. The receptionist will communicate frequently with clinical staff and physicians regarding patient needs. Receptionists may circulate positions from greeter, to check-in, to check-out, and may be required to rotate to satellite offices. The office tech position is responsible for collecting patient vitals and assisting with rooming patients for their visits.

Requirements

High school graduate
2 years' experience in clinical physician office practice
Eager to help others and highly organized
Excellent computer literacy
Willing to travel in a 5-county radius of Wabash General Hospital-Main Campus
Works well under pressure
Maintain and demonstrate an understanding of the team approach to patient care and documentation
Complete and present the medical record in collaboration with the supervising provider
Attend scheduled staff meetings
Be responsive to improvement opportunities in a positive manner
Communicate in a professional and respectful manner to the supervising provider, ancillary hospital staff, and patients

Responsibilities

Intake information
Patient demographics
Insurance validation
Follow-up scheduling
Entering information into the medical record
Collecting patient vitals
Assisting with rooming patients

Benefits

Health Insurance Medical, dental, and vision coverage options.
Free internal prescription program Employer contributions to premiums.
Retirement Plans 457(b) plan with employer matching.
401(a) plan for employer contributions.
Paid Time Off (PTO) Vacation days: 12 to 27 days per year based on years of service Sick days: 12 days per year accruing to a maximum of 65 days.
Holidays: 6 observed paid holidays
Work-Life Balance Flexible work schedules
Other Benefits Employer-provided life insurance with optional additional coverage available at the employee's expense.
Short-term and long-term disability insurance Employee assistance programs (EAP)
Health Savings Accounts Flexible Spending Accounts Professional development opportunities Scholarship and Tuition reimbursement
Additional Perks Wellness programs Volunteer opportunities Productivity, retention, and referral bonuses