Parks Customer Service Rep I (On-Site)
About The Position
Do you enjoy the outdoors and being surround by nature? If so, then this job is a perfect fit for you! LCRA has an opportunity as a Parks Customer Service Representative I, where you can be a part of a great organization and enjoy nature and the outdoors. As our Parks Customer Service Representative I, you will have the opportunity to join our team in LCRA’s East District Parks. Here you’ll have the opportunity to create amazing memories for guests and their families. This position will assist with customer service, reservations, cash collections & reconciliations, prepare deposits and facilitate rentals. If this sounds like a great fit for you, we look forward to receiving your application!
Requirements
- Zero or more years of experience in providing customer service and operation of an electronic Point-Of-Sale System, preferably in a park or hotel setting or relevant experience.
- Driver's license
Nice To Haves
- One of more years of experience in customer service with the general public.
Responsibilities
- Provide customer service to park visitors.
- Answer phone, greet park visitors, act as cashier and provide information to visitors on park operations and facility rentals.
- Work effectively with contract employees and park hosts.
- Collect, count and prepare cash and check deposits.
- Perform structured work assignments and receive instruction, guidance and direction from supervisor, manager, team lead and more experienced colleagues.
- Count inventory and order cleaning, office and park store supplies within approved supply management policies and procedures.
- Perform work by traveling independently to various LCRA locations as needed.
- Perform light custodial work, special event setup, park gardening and landscaping, as needed.
- Complete administrative special projects, as needed.
Benefits
- Competitive salary & medical, dental, vision and legal insurance
- Paid time off, including time for vacation, sick and family care leave
- 401(k) match up to 8% that includes a student loan 401(k) contribution program option
- Life and disability insurance
- Wellness program including wellness incentive
- Extensive learning & development programs
- And more - all to create a compelling and rewarding work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
