Part-time IT Support Specialist

MRA Recruiting ServicesMilwaukee, WI
9dOnsite

About The Position

Acts Housing is seeking a Part-Time IT Support Specialist to provide hands-on technical support in a collaborative, mission-driven environment. This role is ideal for someone who wants purposeful work without full-time demands, including interns, retirees, professionals seeking reduced hours, or parents with availability during school hours.

Requirements

  • 1–3 years of IT support experience or relevant coursework/internship
  • Strong Windows & Mac knowledge
  • Familiarity with Microsoft 365 and basic networking
  • Excellent communication and customer service skills
  • Reliable, organized, and able to work independently

Responsibilities

  • Provide frontline technical support (in person, phone, email)
  • Troubleshoot hardware, software, and network issues
  • Support Microsoft 365, Google Workspace, and core systems
  • Assist with onboarding/offboarding and equipment setup
  • Perform routine updates and maintenance
  • Help with IT projects and system improvements

Benefits

  • Acts Housing provides a competitive pay and benefits package, including health, dental, and 401K with employer contribution.
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