Patient Access Center Data Analyst I - Kelsey Seybold - Patient Access Center - Remote

UnitedHealth Group•Pearland, TX

1d•Remote

About The Position

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Patient Access Center (PAC) Analytics team exists to monitor and improve patient scheduling and access across Kelsey-Seybold. Primary Responsibilities: The PAC Data Analyst provides actionable insights through analysis of scheduling patterns, service levels, patient utilization, and financial modeling—including utilization metrics, payer mix, and reimbursement structures—to identify access gaps, inefficiencies, and opportunities for improvement Along with historical analysis to inform future performance, insights, and guidance, this role requires experience in the healthcare industry with a solid understanding of provider scheduling, appointment workflows, visit types, and patient access metrics, enabling the analyst to create accurate reports, dashboards, and analyses that support leadership decision-making Partners with clinical, operational, and business teams to enhance patient experience, optimize capacity management, evaluate campaign effectiveness, and drive initiatives that improve access and overall operational performance The Data Analyst I provides patient access data, reporting and other actionable information to the PAC Management Team and other departments regarding the business units, process, products and/or service lines as directed by the manager. Responsibilities related to this position include: Creating/producing access reports, analysis required to understand the key drivers of the relevant business unit or service line Helping to develop the systems and processes that are the foundation for reporting and analysis You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Experience in data analysis, decision support, medical economics, healthcare informatics, or managed healthcare or equivalent combination of education and experience to demonstrate ability to succeed in healthcare analytics

Nice To Haves

Demonstrated ability to analyze and report on business units, products or service lines
Experience in the healthcare industry with understanding of data in healthcare organizations (including provider scheduling, appointment workflows, visit types, patient access metrics, and an understanding of financial modeling within healthcare operations such as utilization metrics, payer mix, and reimbursement structures)
Demonstrated analytical/modeling skills with ability to convert raw data into actionable business insights

Responsibilities

Creating/producing access reports, analysis required to understand the key drivers of the relevant business unit or service line
Helping to develop the systems and processes that are the foundation for reporting and analysis