Pre-Sales Engineer/Estimator

Wittenbach Business Systems LLC•Philadelphia, PA

11h•Remote

About The Position

Since 1974, Wittenbach has been a leading provider of innovative cash automation and security solutions for financial institutions. Our commitment to customer satisfaction and delivering results has driven our growth. With over 200 highly trained service professionals throughout our service area, we ensure rapid response to our customer’s service needs. The corporate office is in Sparks, Maryland along with regional operations in Hunt Valley, MD, Coatesville, PA and Charlotte, NC. Our Sales and Service footprint spans the Mid-West and East Coast. Job Summary: The Pre-Sales Engineer serves as the technical bridge between our sales team and our installation departments. You will be responsible for translating complex customer needs into functional, integrated electronic security solutions. This role requires a blend of technical expertise in CAD and security systems, financial acumen for labor and material pricing, and the communication skills to lead high-level technical discovery with clients. This is a remote position and a qualified candidate can be located anywhere within our footprint. We have 1 opening for a Pre-Sales Engineer.

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related technical field, preferred.
5+ year commercial security engineering experience with a demonstrated, successful track record of leading and managing electronic security projects in the field.
10+ years if electronic security field experience along with working with sales on pre-sales applications and site surveys assistance as needed

Responsibilities

Design & Pricing: Architect comprehensive pre-sale system designs and establish accurate pricing for electronic security projects.
BOM & Scopes: Collaborate directly with Account Managers to develop detailed Bills of Materials (BOM) and comprehensive Scopes of Work (SOW).
Labor Costing: Calculate and price all labor requirements for installations to ensure project profitability and feasibility.
CAD & Documentation: Create technical CAD drawings for cabling, system layouts, and device placement to be used for both bidding and installation.
Sales Consultation: Provide expert technical support to Account Managers, including attending customer meetings to lead technical discovery and site surveys.
RFP Leadership: Lead the technical response for RFPs and manage the design of large-scale or high-complexity projects.
Project Hand-off: Ensure a seamless transition from sales to operations by compiling "Job Folders" containing only relevant floor plans, wiring diagrams, and stakeholder contact lists (IT support, Security Officers, etc.).
System Integration: Design and support the integration of disparate electronic security platforms.
Field Support: Offer technical guidance for installations and provide "Account Manager only" technical support (focusing on product specifications rather than general service).

Benefits

Health Insurance: Medical, dental, and vision coverage
Financial Protection: Identity theft protection and voluntary life insurance
Time Off: Generous PTO starting up to 120 hours after 30 days of employment, plus paid holidays (including your birthday)
Employee Support: Access to the Employee Assistance Program and Employee Assistance Fund
Retirement Savings: 401(k) retirement plan with employer match
Flexible Spending: Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Life Insurance: Employer-paid life insurance, short-term disability, and long-term disability
Professional Development: Paid training opportunities and Education Assistance Program
Referral Bonus: Earn up to $5,000 for referring new employees
Transportation: Bi-weekly auto allowance