Product Manager | Allconnect

Red VenturesAtlanta, GA
1d$80,000 - $120,000Hybrid

About The Position

Allconnect is growing our Affiliate Dealers channel—partners who sell broadband and related services through their own call centers and agent teams. Today, many of these partners operate on our current platform and over time, we’ll migrate the channel onto our next-generation platform. We’re hiring a Product Manager to focus specifically on the needs of this channel. You’ll work closely with internal Affiliate Dealers stakeholders (leadership, account management, ops) and partner teams (executives, call center managers, agents) to define, prioritize, and deliver product improvements that drive contract value, expansion into new partner categories, retention, performance, and ease of integration.

Requirements

  • 2–5 years of experience in product management, product operations, implementation, solutions, consulting, or a similar role delivering software outcomes
  • Comfort working directly with customers/partners: discovery conversations, demos, feedback synthesis, and follow-through
  • Strong ability to break down ambiguous problems, prioritize tradeoffs, and ship iteratively.
  • Experience collaborating with engineering, design, analytics, ops, and go-to-market teams.
  • Clear written and verbal communication—able to align internal stakeholders and partner audiences.

Nice To Haves

  • experience in call center workflows, partner platforms, integrations (APIs/iframe/SSO), telecom/broadband, or marketplaces.

Responsibilities

  • Build products that drive partner growth and contract value
  • Expand into new categories of Affiliate Dealers
  • Drive retention through must-have capabilities
  • Improve performance for call center managers and agents
  • Make Red Ventures easier to work with
  • Execute well and communicate clearly

Benefits

  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program
  • Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.
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