Columbus - Program Administrator 1 - PN: 20068114

State of Ohio • Columbus, OH

2d • Onsite

About The Position

With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries. BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills. To transform BWC into an agile organization driven by customer success. To deliver consistently excellent experiences for each BWC customer every day. One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

Requirements

• 24 mos. exp. in event & conference planning & marketing (e.g., onsite operations and exposition floor management\: floor plan design, layout and traffic flow, meeting and tradeshow industry trends, practices & promotions, communication with exhibitors)
• Knowledge of public relations; human relations; BWC policies & procedures; operations research techniques or statistical techniques used in managerial decision making process; computer software (e.g., MS Word, Access, Excel, PowerPoint, Project); fiscal management (e.g., accounting, budgeting); business administration; management science & public administration; credit card processing; convention/hospitality industry; in-person and online exposition sales; the occupational safety & health industry; laws, rules & procedures governing workers’ compensation insurance coverage; convention, trade show & event management.
• Skill in operating personal computer; maintaining inventory of equipment & supplies as necessary to conduct the event; the creation of worksheets & workbooks, data calculations & comparisons, creation of charts & graphs & maintaining departmental budget using MS Excel; use of scheduler in MS Project to manage time, resources & simultaneous initiatives; use of Microsoft Word to generate reports & customer correspondence; use of online exposition sales and event software; use of internet for research; converting documents to CD-ROM or PDF format; oral & written communication skills; operation of office machinery (e.g., calculator, printer, copier, fax); operation of training tools (e.g., audio/visual equipment, computer projectors, laptops, etc); marketing techniques; the creation & maintenance of relational database programs to include complex queries, multiple tables & report generation using MS Access; managing multiple projects simultaneously; event & conference planning & marketing; public relations; exhibition sales techniques.
• Ability to deal with many variables & determine specific course of action; gather, collate & classify information about data, people or things; use statistical analysis; complete routine forms; maintain accurate records; prepare meaningful, concise & accurate reports; use proper research methods in gathering data; work alone on most tasks & be self-directed; work in an extremely fast-paced environment; prioritize & execute multiple projects & perform under pressure; collect data from interviews & review of records, establish facts & draw valid complex conclusions; comprehend, verify, match & record figures accurately; present findings before specialized audience (e.g., DSH, BWC management); anticipate problems through knowledge and past experience; review & interpret technical & non-technical information to create & provide recommendations for procedures; maintain privacy of sensitive information; work overtime when needed, especially the four months prior to Safety Congress & during the week of Safety Congress; travel several times throughout the year to visit convention centers, expo contractors, convention industry meetings, etc., some of which may result in overnight stays.

Responsibilities

• Lead the development and execution of both in-person and virtual exposition components for the agency’s annual convention, ensuring alignment with organizational goals and industry standards.
• Conduct research and data analysis on trade show operations, industry trends, and competitor events to recommend improvements in event strategy, floor plan design, pricing, and overall performance.
• Drive exhibitor recruitment and retention through targeted outreach, relationship-building strategies, and implementation of exhibitor engagement plans.
• Oversee vendor management processes, including RFP development, vendor selection, and coordination with service providers (AV, registration, transportation, expo services, etc.) for seamless event execution.
• Develop and implement customer service strategies, operational guidelines, and exhibitor resources to enhance the overall exhibitor and attendee experience.
• Analyze event performance through surveys, data tracking, and reporting; provide actionable recommendations to improve future event operations, budgeting, and program offerings

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees