Columbus - Program Administrator 1 - PN: 20068114

Ohio Department of Administrative Services•Columbus, OH

2d•Onsite

About The Position

Lead the development and execution of both in-person and virtual exposition components for the agency’s annual convention, ensuring alignment with organizational goals and industry standards. Conduct research and data analysis on trade show operations, industry trends, and competitor events to recommend improvements in event strategy, floor plan design, pricing, and overall performance. Drive exhibitor recruitment and retention through targeted outreach, relationship-building strategies, and implementation of exhibitor engagement plans. Oversee vendor management processes, including RFP development, vendor selection, and coordination with service providers (AV, registration, transportation, expo services, etc.) for seamless event execution. Develop and implement customer service strategies, operational guidelines, and exhibitor resources to enhance the overall exhibitor and attendee experience. Analyze event performance through surveys, data tracking, and reporting; provide actionable recommendations to improve future event operations, budgeting, and program offerings

Requirements

24 mos. exp. in event & conference planning & marketing (e.g., onsite operations and exposition floor management: floor plan design, layout and traffic flow, meeting and tradeshow industry trends, practices & promotions, communication with exhibitors)
Knowledge of public relations
Knowledge of human relations
Knowledge of BWC policies & procedures
Knowledge of operations research techniques or statistical techniques used in managerial decision making process
Knowledge of computer software (e.g., MS Word, Access, Excel, PowerPoint, Project)
Knowledge of fiscal management (e.g., accounting, budgeting)
Knowledge of business administration
Knowledge of management science & public administration
Knowledge of credit card processing
Knowledge of convention/hospitality industry
Knowledge of in-person and online exposition sales
Knowledge of the occupational safety & health industry
Knowledge of laws, rules & procedures governing workers’ compensation insurance coverage
Knowledge of convention, trade show & event management
Skill in operating personal computer
Skill in maintaining inventory of equipment & supplies as necessary to conduct the event
Skill in the creation of worksheets & workbooks, data calculations & comparisons, creation of charts & graphs & maintaining departmental budget using MS Excel
Skill in use of scheduler in MS Project to manage time, resources & simultaneous initiatives
Skill in use of Microsoft Word to generate reports & customer correspondence
Skill in use of online exposition sales and event software
Skill in use of internet for research
Skill in converting documents to CD-ROM or PDF format
Skill in oral & written communication skills
Skill in operation of office machinery (e.g., calculator, printer, copier, fax)
Skill in operation of training tools (e.g., audio/visual equipment, computer projectors, laptops, etc)
Skill in marketing techniques
Skill in the creation & maintenance of relational database programs to include complex queries, multiple tables & report generation using MS Access
Skill in managing multiple projects simultaneously
Skill in event & conference planning & marketing
Skill in public relations
Skill in exhibition sales techniques
Ability to deal with many variables & determine specific course of action
Ability to gather, collate & classify information about data, people or things
Ability to use statistical analysis
Ability to complete routine forms
Ability to maintain accurate records
Ability to prepare meaningful, concise & accurate reports
Ability to use proper research methods in gathering data
Ability to work alone on most tasks & be self-directed
Ability to work in an extremely fast-paced environment
Ability to prioritize & execute multiple projects & perform under pressure
Ability to collect data from interviews & review of records, establish facts & draw valid complex conclusions
Ability to comprehend, verify, match & record figures accurately
Ability to present findings before specialized audience (e.g., DSH, BWC management)
Ability to anticipate problems through knowledge and past experience
Ability to review & interpret technical & non-technical information to create & provide recommendations for procedures
Ability to maintain privacy of sensitive information
Ability to work overtime when needed, especially the four months prior to Safety Congress & during the week of Safety Congress
Ability to travel several times throughout the year to visit convention centers, expo contractors, convention industry meetings, etc., some of which may result in overnight stays.

Responsibilities

Lead the development and execution of both in-person and virtual exposition components for the agency’s annual convention, ensuring alignment with organizational goals and industry standards.
Conduct research and data analysis on trade show operations, industry trends, and competitor events to recommend improvements in event strategy, floor plan design, pricing, and overall performance.
Drive exhibitor recruitment and retention through targeted outreach, relationship-building strategies, and implementation of exhibitor engagement plans.
Oversee vendor management processes, including RFP development, vendor selection, and coordination with service providers (AV, registration, transportation, expo services, etc.) for seamless event execution.
Develop and implement customer service strategies, operational guidelines, and exhibitor resources to enhance the overall exhibitor and attendee experience.
Analyze event performance through surveys, data tracking, and reporting; provide actionable recommendations to improve future event operations, budgeting, and program offerings

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume