Program Administrator, Community Benefits and Community Relations and Metro Boston

Beth Israel Lahey Health

11d•$65,000 - $75,000•Hybrid

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position will support BILH Community Benefits and Community Relations and the Community Division and Metro Boston. Initial orientation period (estimated to be 6 months) is full-time on-site at BILH hospitals and/or Schrafft’s City Center (Charlestown, MA). After orientation period, the position will be hybrid estimated with 3-4 days on-site at assigned BILH hospitals, in the community and at BILH City Center (1 day). 1-2 days per week will be remote. Evening and weekend hours may be required. Reporting to the Director Community Benefits and Community Relations for Beth Israel Lahey Health, the Community Benefits and Community Relations (CBCR) Program Administrator advances the community mission of Beth Israel Lahey Health. The CBCR Program Administrator oversees and coordinates a variety of administrative and programmatic functions of the CBCR Department, including regulatory compliance, data collection, entry and tracking; event planning and logistics, and meeting logistics and minutes. The Program Administrator supports the CBCR team implementation and documentation of meetings including but not limited to the Community Benefits Advisory Committees (CBAC), the annual Community Benefits public meetings Allocation Committee request for proposal processes, and community engagement meetings. The Program Administrator also supports contract procurement, budgeting and invoice processing, website and database maintenance, and communication. The CBCR Program Administrator supports additional CBCR functions including regulatory reporting to the Internal Revenue Service (IRS), Attorney General’s Office (AGO), Massachusetts Department of Public Health and municipalities, as appropriate. The CBCR Program Administrator supports the triennial CHNA/Implementation Strategy process, providing project management for all departmental tasks and deliverables. The CBCR Program Administrator must exhibit initiative, curiosity, independent, innovative thinking and maturity with good decision-making skills. The CBCR Program Administrator must possess excellent organizational and communications skills; successfully meet project deadlines; provide outstanding customer service; and be a team player who maintains a positive attitude.

Requirements

Bachelor's degree required.
3-5 years’ related work experience required.
3 or more years of progressively responsible experience in business, non-profit, research or health administration.

Responsibilities

Manage event and meeting logistics including minutes, attendance, agendas, AV, materials, location, food, processing reimbursements/stipends, etc., speakers, travel arrangements, publicity, communication, etc. for all community engagement activities ensuring a well-documented, well-organized, widely publicized transparent process.
Prepare and update documents relating to the Community Benefits and Community Relations and community investment activities, including grant agreements and vendor contracts.
Assist with data capture, entry, tracking and trending for all sponsorships, grants and contracts.
Assist with communication including maintaining and updating leadership updates, quarterly e-newsletters, and work with Marketing and Communications to update Community Benefits web-pages.
Support the annual regulatory reporting process; oversee and confirm accuracy and completeness of data collection and data entry from internal and external program partners using Community Benefits Database, and support the drafting and finalization of the Attorney General, PILOT, and Schedule H reports.
Develop, organize and implement administrative processes and systems to ensure the smooth flow of engagement and operations (e.g. maintenance of Teams channel and shared drive, utilizing Workday).
Support core Community Benefits and Community Relations department functions, such as the CHNA/Implementation Strategy process, the Community Benefits Database, Community Benefits website updates, team meetings, tracking sponsorships, etc.
Serve as the administrative resource and liaison for the Community Benefits and Community Relations Department and community investment initiatives, interacting with all levels of personnel, both internal and external.
Support program budget creation, monitoring and reconciliation of accounts; enter and reconcile invoices ensuring prompt payment and data entry and reconciliation to the Community Benefits Database on a weekly basis.
Work with internal and external stakeholders to coordinate and ensure the smooth functioning of the Community Benefits and Community Relations department activities and deliverables.
Organize and maintain schedule of CBAC, Allocation Committee, grantee, evaluator, and other meetings, appointments and events, creating meeting minutes/summaries, as assigned.
Independently research and follow through on a variety of information requests and assist with problem resolution.