Project Coordinator (P/T) – Chicago, IL

AHRC NYCChicago, IL
13h$22 - $26Onsite

About The Position

AHRC NYC contracts supported employment programs with businesses throughout the county. The Project Coordinator will be responsible for assisting in the day-to-day program operations in Chicago, IL and ensuring that the highest level of quality customer service is provided to our contract partner and its management. This is a part-time position where you can truly make a difference and live your passion every day. Pay rate: $22-$26 per hour. Schedule: 15-18 hours per week, sometime between 9am-5pm Monday-Friday....exact schedule to be determined. Position is in-person not hybrid or remote. Would be great fit for a University graduate student looking for a part-time position.

Requirements

  • Must be highly motivated and have the ability to take charge
  • Excellent verbal and written communication skill
  • Two years of customer service & project coordination experience
  • Experience interacting with high-level management

Nice To Haves

  • Experience working with people who are neuro-divergent have intellectual developmental disabilities is a plus
  • Some HR and/or training experience is a plus
  • Compassion, curiosity, creativity and optimism required.

Responsibilities

  • Provide a high level of dedicated customer service to assigned contracts and management staff and maintain positive working relationships with the goal of expanding existing contracts.
  • Day-to-day supervision of program participants, including scheduling, timesheets, communication with staff, and general troubleshooting
  • Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise.
  • Be the “face” of AHRC NYC in the Chicago region, representing the agency to all stakeholders.
  • Discover new opportunities for potential partnerships.
  • Develop and present training materials for contract customers and program participants.
  • Coach and instruct staff as needed.
  • Reinforce site standards as determined by each contract customer.
  • Provide on-site support to program employees and fill in for employee support staff when necessary.
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