Responsible for providing leadership, oversight, and management of all Mistras activities for the project. Maintain a strong relationship with the customer. Provide direction and goals for the on-site supervisors. Strong execution of all company and client policies and procedures and ensure compliance. Provide leadership through example of Company’s HSE, RAD, and Quality Programs. Provide daily reports to client and Mistras Management on staffing, worksite locations, KPI reports and specific project status. Develop and implement site specific policies in partnership with Human Resources and Operations as needed. Assure proper key performance indicators (KPI’s) are utilized, maintained, adjusted as needed, and are being met for the success of the organization. Utilization of key performance indicators (KPI’s) to increase customer value. Liaison between Company, Client, and entire staff. Maintain adequate staffing and resources to ensure project completions. Maintain compliance with Human Resources policies and procedures on the project. Demonstration of strong leadership by being accessible to all employees. Effective communication with customer to ensure 100% customer satisfaction with overall project.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed