T) – Chicago, IL

AHRC NYC•Chicago, IL

11h•$22 - $26•Onsite

About The Position

AHRC NYC contracts supported employment programs with businesses throughout the county. The Project Coordinator will be responsible for assisting in the day-to-day program operations in Chicago, IL and ensuring that the highest level of quality customer service is provided to our contract partner and its management. This is a part-time position where you can truly make a difference and live your passion every day. Pay rate: $22-$26 per hour. Schedule: 15-18 hours per week, sometime between 9am-5pm Monday-Friday....exact schedule to be determined. Position is in-person not hybrid or remote. Would be great fit for a University graduate student looking for a part-time position.

Requirements

Must be highly motivated and have the ability to take charge
Excellent verbal and written communication skill
Two years of customer service & project coordination experience
Experience interacting with high-level management
Compassion, curiosity, creativity and optimism required.

Nice To Haves

Experience working with people who are neuro-divergent have intellectual developmental disabilities is a plus
Some HR and/or training experience is a plus

Responsibilities

Provide a high level of dedicated customer service to assigned contracts and management staff and maintain positive working relationships with the goal of expanding existing contracts.
Day-to-day supervision of program participants, including scheduling, timesheets, communication with staff, and general troubleshooting
Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise.
Be the “face” of AHRC NYC in the Chicago region, representing the agency to all stakeholders.
Discover new opportunities for potential partnerships.
Develop and present training materials for contract customers and program participants.
Coach and instruct staff as needed.
Reinforce site standards as determined by each contract customer.
Provide on-site support to program employees and fill in for employee support staff when necessary.

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