Radiology Scheduling Specialist I

University of Maryland Faculty Physicians • Baltimore, MD

3d

About The Position

Expedites patient care by scheduling imaging exams accurately and efficiently, including retrieving imaging orders from various sources, collecting demographic information, verifying insurance and relaying instructions pertinent to the exam. ESSENTIAL FUNCTIONS Communicates with patients, providers, and coworkers in a prompt, professional and polite manner to meet FPI/department patient satisfaction policies. Schedules patient in EPIC. This includes verifying information already entered if a current patient or gathering new information for new patients. Professionally communicates with appropriate staff (modality managers, technologists, and other team members) when necessary. Schedules patients according to physician and department/location protocols. Answers inquires such as hours, location, directions, services, provider information, etc. Keeps up to date with payor changes, requirements, and policies. Assists in other clerical duties as able and requested. Meets productivity benchmarks. Ensures that all messages voicemail messages are retrieved and responded to in a timely manner.

Requirements

• High school diploma or general education degree (GED) preferred
• Completion of an accredited Medical Assistant or Nursing Assistant program may be required
• At least one year of medical office experience may be required

Nice To Haves

• Previous related medical office experience with emphasis in clinical scheduling is a plus.

Responsibilities

• Communicates with patients, providers, and coworkers in a prompt, professional and polite manner
• Schedules patient in EPIC
• Professionally communicates with appropriate staff (modality managers, technologists, and other team members) when necessary
• Schedules patients according to physician and department/location protocols
• Answers inquires such as hours, location, directions, services, provider information, etc.
• Keeps up to date with payor changes, requirements, and policies
• Assists in other clerical duties as able and requested
• Meets productivity benchmarks
• Ensures that all messages voicemail messages are retrieved and responded to in a timely manner

Benefits

• University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED