Receptionist/Admin

Brown's Roofing • Monroe, LA

3d • Onsite

About The Position

Brown’s Roofing is growing rapidly across the Southern US and we’re looking for someone who can be the friendly, organized first impression for our customers. We’re an awesome team where everyone knows the role they play in the overall success of the company, and we’re all here for each other. We’re looking for someone who can keep the front office running smoothly while helping our team stay organized and connected with our customers. You will be:
📞 Answering incoming calls and directing customers to the right team member
📅 Scheduling appointments for our sales and production teams
📝 Entering and documenting customer information in company software
📣 Making occasional outbound calls to follow up with leads or customers
📧 Managing emails, messages, and general office communication
📂 Keeping records organized and ensuring jobs are properly documented
🤝 Providing excellent customer service to homeowners and partners
🏢 Helping maintain organization and flow in the office

Requirements

• You have a friendly personality and enjoy talking with people
• You’re highly organized and detail-oriented
• You’re comfortable answering phones and communicating with customers
• You can learn new software quickly
• You enjoy following systems and processes
• You take pride in helping a team succeed
• You can multitask and keep things moving in a busy office

Responsibilities

• Answering incoming calls and directing customers to the right team member
• Scheduling appointments for our sales and production teams
• Entering and documenting customer information in company software
• Making occasional outbound calls to follow up with leads or customers
• Managing emails, messages, and general office communication
• Keeping records organized and ensuring jobs are properly documented
• Providing excellent customer service to homeowners and partners
• Helping maintain organization and flow in the office

Benefits

• Growth potential within a fast-growing company
• Work with a team of rockstars that support each other
• A stable, full-time office position
• Monday–Friday schedule
• Competitive pay based on experience
• Health, Dental, and Vision Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed