Receptionist/Administrative Assistant

Dickinson Wright

3d • Onsite

About The Position

Staff designated at Dickinson Wright PLLC (“the Firm”) as
Receptionist/Administrative Assistant are under the general supervision of the
Office Administrator and according to established policies and procedures,
perform a variety of administrative and clerical support duties, as assigned.
Responsibilities include maintaining contact with attorneys, staff and clients
of the Firm and handling administrative functions for the reception desk.

Requirements

• Have approximately one to two years’ experience;
• Proficiency with the Microsoft Office Suite of software solutions;
• Work closely with the attorneys and support staff to facilitate a seamless flow of information;
• Possess the ability to read and write in order to proofread typed material for grammatical, typographical or spelling errors;
• Possess the ability to organize and prioritize numerous tasks and complete them under time constraints;
• Possess interpersonal skills necessary in order to communicate and follow instructions effectively from a diverse group of clients, attorneys and staff and provide information with ordinary courtesy and tact;
• Possess the ability to be detail-oriented and handle multiple tasks simultaneously;
• Work occasionally requires a high level of mental effort and strain while producing a high volume of information performing other essential duties;
• Work occasionally requires more than 40 hours per week to perform the essential duties of the position; may require irregular hours.

Responsibilities

• Receive telephone calls and communicate with attorneys and staff. Operate a multi-line telephone console in order to relay incoming, outgoing, and internal calls;
• Communicate with attorneys and clients via email and/or telephone;
• Receive clients and visitors and ensure proper clearance and routing of such parties in accordance with Firm policies, maintain good public relations with clients, observe confidentiality of attorney-client relationship;
• Read, sort and date incoming mail. Ensure that outgoing mail is timely delivered. If necessary, route mail to specific service and follow-up on timely delivery;
• Assist with faxing, copying, and other needs, as required;
• Receive and record deliveries to the office and/or individuals within the office and route them accordingly to the proper recipient;
• Maintain records of packages left at front desk for pick-up;
• Schedule and maintain records for utilization of conference rooms. Request special set-up of conference rooms and place or coordinate orders for meals and refreshments, as needed;
• Maintain neatness of lobby and reception area;
• Responsible for placement and follow-up of facilities management service calls to the landlord’s maintenance representative;
• Support clients, attorneys and other staff members by performing an administrative role and handling detail-oriented and critical tasks;
• Open new files, requests conflict of interest checks and maintain client and general files, maintain records and filing systems.
• Draft and submit expense reports and invoice payment requests including, but not limited to, association dues, cell phone reimbursement requests, office supply reimbursement requests, and travel reimbursements;
• Perform overflow typing, filing or photocopying as time permits and as requested by other attorneys or the personnel director.

Benefits

• Dickinson Wright offers a generous benefits package for eligible fulltime employees within our U.S. offices, including health, dental, and vision; 401(k) and profit sharing plans; paid vacation; and parental leave.
• Additional elective programs include: a health flexible spending account, a health savings account, identity theft protection, a dependent day care reimbursement account, commuter benefits, life and AD&D insurance, short- and long-term disability protection, an employee assistance program, and emergency travel assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed