Referral Specialist
About The Position
Looking for a mission driven career? Don't just touch people's lives, help them change their lives. Working with the Ironton-Lawrence County Community Action Organization Team is more than just a job, it is a mission. The ILCAO is a role model community agency for positively impacting people's lives. If helping people in our community overcome major obstacles in their lives like losing their job or changing careers, finding good quality housing and award-winning healthcare, or even helping children get the foundations of an excellent education sounds exciting, then we want to meet you. Our mission is to measurably improve the well-being of our community by providing opportunities for those in need. The ILCAO has over a dozen departments that provide services ranging from education and health care to large scale economic development projects. Our departments provide services that touch nearly every aspect of life, and our employees are mission-driven agents of change in Lawrence County. We sincerely believe that we can each be the positive change we want to see in our area. Job Summary: Ensures patients have been cleared for specialty servie office visits and resolves pre-certification, registration and case-related concerns prior to a patient's appointment; gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff. It's a great place to work! At ILCAO we consider our team members to be more than just an employee, they are a highly valued part of our organization. To show our appreciation and the value we place on our team members we offer competitive pay and a long list of benefits. Here are a few:
Requirements
- Education: High School Diploma or GED.
- Licenses/Certificates/Registration: CMA or LPN preferred.
- Experience: Previous office experience helpful. Experience with insurance referrals and authorizations preferred.
- Knowledge/Skills/Abilities Required: Strong organizational skills; excellent telephone skills; able to work independently, as well as part of a professional team; able to interact and communicate effectively with the public in person and by telephone; ability to complete delegated activities, projects, and committee functions within appropriate time span; oral/written communication skills; and the knowledge of medical terminology.
Nice To Haves
- CMA
- LPN
- Previous office experience
- Experience with insurance referrals and authorizations
Responsibilities
- Ensures patients have been cleared for specialty servie office visits
- Resolves pre-certification, registration and case-related concerns prior to a patient's appointment
- Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff
Benefits
- Medical Insurance
- Company paid single Dental and Vision coverage
- Paid holidays
- Personal days
- Vacation time
- Sick time
- 403b with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
