Referral Specialist
About The Position
Vancouver Clinic is seeking a full-time Referral Specialist who will provide courteous, prompt, efficient, service in person or by phone. Responsibilities include ensuring accurate processing of all referral requests by providers, clinical staff, and occasionally patients in a timely and professional manner. Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers. The Referrals Team has the potential for off-site work after successful completion of full-time, on-site training at The VIC and meeting the requirements for working off-site (approx. 6 months). This requires an employee to meet metrics, live in the local Vancouver, WA or Portland, OR area and have a secure home network with minimum upload (5 mbps) and download speeds (25 mbps). The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job. We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements. Vancouver Clinic is the largest multi-specialty clinic in Southwest Washington. As a physician-owned group, taking excellent care of people is our first priority. We have several clinics located throughout Clark County, Washington, an area celebrated for its premier schools, family-friendly neighborhoods, great restaurants, and endless recreational possibilities. Portland, Oregon is only minutes away. We offer a collegial atmosphere, beautiful facilities, state-of-the-art technology, competitive salary and benefits, and great work-life balance. If you strive for excellence, seek challenges, embrace teamwork, and enjoy helping others, we invite you to apply with us.
Requirements
- High School diploma or equivalent required.
- Understanding of medical office practices and medical terminology required.
- Minimum of two years’ experience required in a healthcare office setting or in the health insurance industry.
- Demonstrated experience and knowledge of insurance requirements for referrals.
- Must have excellent attendance!
Nice To Haves
- Associate’s degree preferred, or equivalent combination of applicable education and experience.
Responsibilities
- ensuring accurate processing of all referral requests by providers, clinical staff, and occasionally patients in a timely and professional manner
Benefits
- medical
- dental
- vision
- life insurance
- AD&D
- long term disability
- health savings account
- flexible spending account
- employee assistance program
- multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
- 401k retirement plan
- employer matching contribution up to 4%
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
