Risk Manager, Selling Partner Services

Amazon • Tempe, AZ

1d

About The Position

We are seeking a data-driven Risk Manager who can break down and solve complex
problems. This position requires strategic thinking, data skills, and
investigative abilities to detect and prevent fraud and abuse.

The ideal candidate is flexible, communicates well, demonstrates bias for
action, and learns quickly. We protect systems, prevent fraud and abuse, pursue
bad actors, and solve complex problems.

Selling Partner Trust and Store Integrity (TSI) creates a trustworthy shopping
experience across Amazon stores worldwide by protecting customers, brands,
selling partners, vendors, and Amazon from fraud, counterfeit, and abuse. The
Special Projects and Investigations (SPI) team within TSI protects Amazon
customers and stores by applying systems thinking to understand how networks of
users interact with multiple services. We target large-scale ecosystems that
pose store-level risks and mitigate those ecosystems through internal and
external means. Our growth requires highly skilled candidates who move fast,
have an entrepreneurial spirit to create new solutions, demonstrate tenacity to
get things done, thrive in ambiguity and change, and can break down and solve
complex problems.

About the team
We protect systems, prevent fraud and abuse, pursue bad actors, and solve
complex problems. Our team is structured around core store functions: identity,
traffic, external third-party services, and financials. We use systems thinking
to map how user networks interact across services, revealing vulnerabilities
that bad actors exploit.
Our work is solving hard puzzles and identifying what hasn't been discovered -
typically with data and always with persistence and curiosity. If you like the
sound of that, come join us.

Requirements

• 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
• Bachelor's degree or equivalent
• Experience with SQL and Excel
• Experience handling confidential information

Nice To Haves

• 5+ years of program requirements definition and data and metrics leveraging to drive improvements experience
• Professional auditing qualification, or similar risk or compliance credentials

Responsibilities

• Investigate risk and analyze large datasets to identify anomalies and trends that can be used to identify abuse at scale.
• Deliver results in highly ambiguous and fast-moving environment
• Use high-level judgment to own complex investigations and enforcement decisions driven through data.
• Write deep dive documents summarizing investigations and proposing solutions
• Foster collaboration across different departments to deliver comprehensive solutions
• Support teams in responding to, investigating and managing escalations around different types of abuse.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level