Anderson School Sales Admin Assistant

McMenamins•Bothell, WA

4d•$35,640 - $49,920

About The Position

The Sales Department Administrative Assistant is often the first contact that the customer has with the Sales Department. The primary responsibilities of this position include: Answering phones and replying to inquiries in a pleasant and customer service oriented manner, giving as much information as possible before transferring to the Sales Coordinator. The Administrative Assistant is also responsible for the retrieval and distribution of phone messages, distributing mail and faxes, filing, keeping catering packets made and in stock, keeping up inventory and ordering new office equipment as needed, conferring with phone & equipment maintenance services, writing daily events on white board, producing correspondence, copying and faxing as necessary, creating and distributing weekly packets with contracts for upcoming events. This position will also be required to mail customer response sheets at the conclusion of each event for all locations, reply to customers’ e-mails when possible and distribute all else, and attend bi-weekly sales meetings. In addition to Sales Department job duties, the Administrative Assistant at Anderson School may also on occasion work in other departments on the property. This position can also be hard physical work and requires mental agility and the ability to effectively multi-task in a fast-paced and deadline-oriented environment. You must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamins employees will also be expected to keep current on all company events, history, and products. Other duties are to be completed as assigned by the Manager on Duty.

Requirements

Previous related customer service or administrative experience is preferred
Experience with high volume phone lines preferred
Experience with Opera Cloud or similar booking software preferred
Excellent customer service, communication & phone skills
Previous experience with Microsoft Office Suite
Excellent organization and prioritizing skills required
Flexible schedule including days, evenings, weekends and holidays required
Provide excellent customer service in a high volume environment
Quickly solve problems in an effective manner
Ability to stay calm and friendly in stressful situations
Must have a value for diversity and the ability to work with individuals from different backgrounds
Ability to remain calm and focused in a high volume, deadline oriented work environment
Work for long periods on feet including frequent walking, stair climbing
Perform repetitive movement such as pushing, pulling, bending, some twisting and stooping
Perform fine hand manipulation including handling small and large objects, computer keyboard usage & writing
Be positive, polite, and cooperative with co-workers, managers, and customers
Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
Assist with Sales Department job duties as directed by manager
Work with chemicals and used in cleaning and sanitizing
Positive attitude
Value for diversity
Commitment to excellent customer service
YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION