Sales Associate - Grand Central

Murray s Cheese•New York, NY

12h•Onsite

About The Position

We are seeking a detail-oriented and customer-focused Sales Associate to join our retail team! In this role, you will assist with stocking, receiving products, and cashiering, while also providing outstanding service to customers. You will play a key part in maintaining the shop's organization, ensuring the shelves are well-stocked and products are properly displayed, and helping customers with their purchases and inquiries.

Requirements

Flexible availability for weekends, holidays, opening, closing, and mid-day shifts.
High school diploma or equivalent.
Strong organizational, communication, and time-management skills.
Ability to thrive in a fast-paced environment and manage multiple tasks.
Proficiency in basic computer skills (register systems, inventory management).
Commitment to delivering exceptional customer service and contributing to a positive team environment.
Ability to stand for extended periods and lift up to 50 lbs.
Comfortable with tasks requiring bending, twisting, reaching, and carrying.
Operate equipment such as cash registers, scales, slicers, product shelving, and food handling in a safe and efficient manner.

Nice To Haves

Previous experience in retail, customer service, or the food industry, with a preference for experience in cheese or specialty foods (not required, but should have a willingness to learn!)
NYC Food Handler’s Certification or ServSafe preferred (not required).

Responsibilities

Greet and engage customers with enthusiasm, offering assistance and information about the products we carry.
Provide recommendations based on customer preferences, promoting products and sharing knowledge about our cheeses, charcuterie, and other offerings.
Assist customers with their purchases, ensuring a smooth and positive checkout experience.
Address customer inquiries and resolve any issues promptly to ensure satisfaction.
Receive deliveries and verify product accuracy, quality, and freshness.
Stock shelves, organize products, and ensure proper rotation (FIFO) to maintain optimal inventory levels.
Keep the sales floor organized, clean, and visually appealing, ensuring that all products are properly labeled and displayed.
Assist in inventory management by tracking product levels and notifying the team of low stock or products that need replenishment.
Operate the register, process sales transactions accurately (cash, credit, and debit card payments), and follow the cash-handling policy.
Ensure accurate pricing and scanning of items, and manage any returns or exchanges according to company policies.
Maintain an organized and efficient checkout area, including handling customer receipts and packing purchases with care.
Maintain cleanliness and organization throughout the shop, including workstations, the sales floor, and the cashier area.
Follow all food safety and sanitation protocols to ensure the safety and quality of the products.
Perform daily cleaning tasks and maintain cleaning logs as needed.
Collaborate with team members to ensure smooth operations, helping with stocking, receiving, and assisting with other tasks as needed.
Proactively communicate with the team and management about inventory needs, product availability, and customer feedback.
Support event preparation, including food display setups and helping during special events as needed.
Responsibilities may include cleaning, stocking, customer service, etc.