Cheesemonger - Grand Central

Murray s Cheese•New York, NY

8h•Onsite

About The Position

We are seeking an enthusiastic and skilled Cheesemonger to join our retail team at Grand Central! This role combines customer-facing responsibilities, inventory management, food preparation, and educational outreach in a fast-paced, collaborative environment. You will be responsible for providing excellent customer service, maintaining product quality, and ensuring the smooth operation of daily tasks in the shop.

Requirements

Flexible availability for weekends, holidays, opening, closing, and mid-day shifts.
High school diploma or equivalent.
Strong organizational, communication, and time-management skills.
Ability to thrive in a fast-paced environment and manage multiple tasks.
Proficiency in basic computer skills (register systems, inventory management).
Previous experience in retail, customer service, or the food industry, with a preference for experience in cheese or specialty foods (not required, but should have a willingness to learn!)
Commitment to delivering exceptional customer service and contributing to a positive team environment.

Nice To Haves

NYC Food Handler’s Certification or ServSafe preferred (not required).

Responsibilities

Assist customers with product selection, offer samples, and provide expert knowledge on cheeses, charcuterie, and specialty items.
Cut, wrap, and weigh products to customer specifications.
Guide customers through the cheese and charcuterie selection process, delivering an engaging, educational, and enjoyable experience.
Build relationships with customers and promote new products, seasonal offerings, and pairings.
Handle customer inquiries, resolve issues, and ensure customer satisfaction.
Receive and organize product deliveries, ensuring accurate stock and quality checks.
Maintain proper inventory levels, rotating products using FIFO principles, and ensure products are well-stocked, properly priced/labeled, and visually appealing.
Assist in stocking shelves and maintaining a neat, organized and clean sales floor and back-of-house area.
Adhere to food safety standards and maintain cleanliness throughout the shop, including food prep areas and storage.
Perform daily cleaning tasks and ensure the highest standards of sanitation.
Prepare cheese and snack trays, parfaits, and other in-house items for sale.
Assist with the setup and cleanup of events, tastings, and educational workshops as needed.
Ensure that food safety standards are followed in all food handling and preparation tasks.
Process online, catering, and retail orders in a timely and accurate manner.
Monitor and manage shop cleanliness, organization, and food safety adherence.
Maintain product descriptions, inventory logs, and assist with purchasing and replenishment as needed.
Responsibilities may include cleaning, stocking, customer service, etc.