Sales Director – Ecommerce

PetAg, Inc.•Hampshire, IL

About The Position

At PBI-Gordon Companies, and our subsidiaries PBI-Gordon Corporation, Pegasus Laboratories, and PetAg, Inc, our priority is people, pets, and the places they go. As employee owners, we support each other in building our careers as well as our companies. Our foundation is rooted in integrity, innovation, partnership, and pride. Come grow with us! Position Summary The Sales Director – Ecommerce leads Pet-Ag’s U.S. sales execution and is responsible for driving profitable growth across all Ecommerce channels and customers. This role oversees the Ecommerce Sales Team and plays a critical leadership role in delivering Pet-Ag’s commercial objectives. Reporting to the Senior Sales Director, this role serves as a key strategic partner in translating enterprise-level strategy into domestic market actions. The Sales Director – Ecommerce builds a culture of accountability, customer focus, and high performance while ensuring alignment with cross-functional partners and the broader Sales Organization.

Requirements

BS/BA degree in Animal Science, Marketing, Business, or related field.
8–10+ years of progressive sales leadership experience, preferably within CPG or the pet/vet industry. Minimum 5 years of work experience with Amazon and/or Chewy.
5+ Years of leadership experience. Managing and developing high-performing sales teams.
Strong ability to build and sustain long-term customer relationships.
Excellent communication, presentation, and interpersonal skills.
Ability to work collaboratively across functions and influence without authority.
Strong business acumen with proven ability to manage budgets, forecasting, and financially driven decision-making.
Deep Understanding of Digital Marketing + Customer Activation across Ecommerce Customers
High level of organization, initiative, and accountability; able to manage multiple priorities simultaneously.
Proficiency in Microsoft Office and CRM systems.
High integrity, energy, and alignment with Pet-Ag’s values and employee-ownership culture.

Responsibilities

Develop and execute digital strategies to grow revenue, expand distribution, and deepen customer relationships across all U.S. channels.
Translate enterprise commercial strategy—set by the Senior Sales Director—into actionable domestic sales plans and execution priorities.
Partner with Marketing, Finance, and Operations to align customer, channel, and product strategies with company objectives.
Identify growth opportunities and develop region-specific plans that support national initiatives.
Lead the Ecommerce Sales Team and oversee all ecommerce Key Accounts.
Maintain deep understanding of each channel and customer segment; drive tailored strategies that maximize penetration and performance.
Actively participate in key account management, including customer business reviews, pricing discussions, joint planning, and closing strategic opportunities.
Monitor customer and market trends to proactively address risks, gaps, and emerging opportunities.
Coach, develop, and support direct reports to build a strong, high-performing domestic sales team.
Reinforce accountability through clear expectations, performance management, and ongoing development plans.
Partner with the Senior Sales Director to build organizational bench strength and support succession planning within the Sales function.
Lead domestic forecasting and ensure accuracy of demand input into the S&OP process.
Ensure effective sales planning, pipeline management, and business optimization.
Manage trade budgets and customer programs in partnership with the Senior Sales Director to deliver profitable growth.
Support the creation and execution of incentive programs that motivate the sales team and align with company priorities.
Serve as the primary link between Ecommerce sales execution and the broader Sales Organization.
Work closely with the Senior Sales Director to: Ensure consistent messaging, priorities, and disciplined sales management. Align on strategic accounts, pricing decisions, and promotional frameworks. Provide consolidated business insights and recommend adjustments to strategy.
Partner with Finance, Operations, and Marketing to ensure coordinated execution across the commercial ecosystem.
Represent Pet-Ag at select customer meetings, industry events, and relevant associations.
Champion customer-centricity and support the company’s employee-ownership culture and values in all interactions

Benefits

Employee Ownership (ESOP): Company-funded retirement contribution of approximately 18% of pay, plus 401(k)
Competitive base salary with performance-based bonus opportunity
Comprehensive benefits package: Medical, Dental, Vision, Life, Disability, FSA, and Pet Insurance
Generous paid time off, paid holidays, and parental leave
Fitness and tuition reimbursement programs
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance with Accidental Death & Dismemberment (AD&D)
Short- and Long-term Disability
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Pet Insurance
Paid Holidays & Paid Time Off (PTO)
Employee Stock Ownership Plan (ESOP)
401(k) Retirement Savings Plan
Fitness Reimbursement
William Everett & Mary Ellen Mealman Scholarship Fund
Tuition Reimbursement
Parental Leave