Sales Representative – eCommerce

Escalade SportsEvansville, IN
8dOnsite

About The Position

Escalade is a publicly traded leader in sports and recreation, with over 100 years of innovation across iconic brands like Goalrilla, STIGA, Bear Archery, ONIX, Brunswick Billiards, and more. Headquartered in Evansville, Indiana, we design, manufacture, and distribute sporting goods that bring families and communities together through active play. Explore more at Escalade, Inc. , Escalade Sports , follow us on Facebook , Instagram , YouTube , and LinkedIn . The Sales Representative I is an entry-level sales role focused primarily on supporting eCommerce marketplaces, specialized boutiques, and other e-tail partners. This position monitors sales and listing performance by leveraging real-time market trends and a strong understanding of the eCommerce landscape, while identifying and helping build strategic relationships with emerging and non-traditional eCommerce platforms. Success in this role is driven through effective collaboration with vendor managers, planners, and site merchandising teams, as well as accurate management of vendor portals and routing guides. The Sales Representative I manages assigned accounts, develops customer relationships, and assists in the execution of sales strategies while learning Escalade’s products, customers, and sales processes. This role builds foundational selling skills and contributes to team revenue goals through disciplined account execution and data-informed sales support.

Requirements

  • Bachelor’s degree in Business, Marketing, or related field preferred (or equivalent experience).
  • 1–3 years of sales, customer service, or related business experience.
  • Position requires sitting, talking and listening at least 2/3 of the time
  • Occasional lifting up to 50 pounds
  • Office environment

Responsibilities

  • Manages assigned customer accounts by maintaining regular communication and responding to inquiries.
  • Assist with order entry, pricing requests, promotions, and product availability coordination.
  • Learn and effectively communicate product features, benefits, and brand positioning to customers.
  • Partner with internal teams including customer service, marketing, and operations to ensure accurate order fulfillment and customer satisfaction.
  • Maintain and monitor accurate customer sales performance data utilizing in-house reporting.
  • Provide sales reporting, forecasts, and account updates as requested.
  • Participate in training, ride‑alongs, and coaching to build selling and negotiation skills.
  • Adhere to company policies, pricing guidelines, and brand standards.
  • Identify new business opportunities within existing accounts and pursue new accounts through prospecting and relationship building.
  • Analyze sales performance, trends, and customer needs to recommend actions that improve growth, service, and profitability.
  • Support trade shows, customer visits, and/or regional travel as needed to strengthen relationships and close opportunities.
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