Sales Professional - HT

Leslie's•Monroeville, PA

1d•$15

About The Position

Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's. Job Overview: The Sales Professional is responsible for exceeding company revenue goals by converting leads into sales and building lasting relationships with customers. In this role, you will provide an outstanding experience for customers purchasing hot tubs, swim spas, saunas, and other premium wellness products, helping them invest in relaxation, health, and lifestyle improvements.

Requirements

Previous customer service or retail experience preferred (1–2 years is helpful but not required).
Strong communication and interpersonal skills.
Friendly, positive attitude with a willingness to help customers.
Ability to learn product knowledge and explain it clearly to customers.
Basic computer skills, including familiarity with email and Microsoft Office.
Reliable, dependable, and able to work independently when needed.
Ability to work a flexible retail schedule, including weekends and some holidays.
Strong attention to detail and organizational skills.
Ability to work in a team environment.

Responsibilities

Convert leads into sales while building and maintaining strong customer relationships.
Sell luxury wellness products, including hot tubs, swim spas, saunas, and related products.
Follow up with all leads in a timely manner using phone, text, email, and social media.
Track sales activity and customer interactions according to company guidelines.
Meet or exceed established sales goals and key performance indicators (KPIs).
Maintain a high level of professionalism and follow all company policies and procedures.
Follow established operational and sales processes.
Assist with showroom merchandising, cleaning, and product replenishment.
Provide an exceptional customer experience from initial contact through purchase.
Participate in occasional site visits to customers’ homes when needed.
Support team efforts and contribute to a positive, collaborative work environment.