Security Manager

MCR Hotels•Rosemont, IL

8d•Onsite

About The Position

The Security Manager will be responsible for managing the security department and security officers, it's policies and practices, as well covering shifts, including patrolling the hotel premises, maintaining order, enforcing rules and regulations, and insuring observance of applicable laws.

Requirements

High school diploma or equivalent
Previous experience in security field a plus, including supervisory/management duties
Ability to work in various environments such as cold, rain, snow, or heat depending on the property location
Ability to occasionally lift or carry up to 40 pounds
Climb stairs, ramps, or ladders regularly
Stand or walk on various surfaces for long periods of time
Think clearly and react quickly in emergencies
Make conclusions based on facts and on your own personal judgment
A can-do attitude and a hands-on approach
A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
Excellent communication and interpersonal skills

Responsibilities

Manage and Supervise Security personnel and daily security operations
Ensure safety of guests, staff and hotel property
Conduct regular patrols and inspections on hotel premises
Along with hotel leaders, establish departmental and hotel security protocols
Prepare detail incident and investigation reports
Attend hotel management meetings
In coordination w/ HR, conduct regular safety compliance and emergency preparation courses for hotel staff
Respond and Follow up w/ any security related incidents.
Work closely with conventions, vendors and local law enforcement
Patrol lobbies, corridors, and public spaces
Investigate disturbances, complaints, thefts, vandalism, etc.
Detect fires or unsafe conditions
Evaluate safety equipment and report any damages
Warn or evict troublemakers as needed
Obtain assistance for accident victims and file accident reports
Notify team members and management of suspicious behaviors
Assist management and enforcement officers in emergency situations
Enter and check rooms of guests suspected of leaving without paying bill to confirm suspicions and to seize any remaining personal property
Coordinate Lost and Found procedures
Other duties as assigned