Security Manager

Gurney's Inn Resort & Spa•Montauk, NY

5d•$70,000 - $85,000•Onsite

About The Position

The Security Manager is responsible for overseeing all aspects of safety and security at Gurney’s. This role ensures a safe, secure, and welcoming environment for guests, employees, and the property while maintaining the highest standards of hospitality. The Security Manager will lead the security team, develop and implement protocols, and serve as the primary point of contact for all safety and emergency response efforts. This individual must balance strong operational discipline with a guest-focused approach that aligns with Gurney’s service culture .

Requirements

Bachelor’s degree in criminal justice, security management, or related field preferred
Minimum of 3 years of security leadership experience, preferably in a luxury hotel or resort environment
Strong leadership and team management skills
Deep understanding of security systems, protocols, and emergency response
Excellent communication, judgment, and problem-solving abilities
Ability to remain calm and lead effectively in high-pressure situations
Flexible schedule, including nights, weekends, and holidays
Valid New York State Security Guard license required
CPR and First Aid certification required

Responsibilities

Ensure the safety and well-being of all guests and team members by maintaining a professional, visible, and approachable presence throughout the property.
Handle all situations with a service-first, de-escalation mindset.
Recruit, train, and manage the security team.
Establish clear expectations, provide ongoing coaching, and ensure all team members are prepared to respond to incidents effectively.
Develop, implement, and continuously improve security procedures, including emergency response plans, access control, and daily operational protocols.
Lead all emergency response efforts, acting as the on-site incident commander when necessary.
Coordinate with local police, fire, and emergency services.
Conduct post-incident reviews and reporting.
Conduct regular property-wide risk assessments and safety audits.
Ensure compliance with all local, state, and federal regulations.
Partner with HR and leadership on incident documentation and liability matters.
Oversee all security systems including CCTV, alarm systems, access control, and key control.
Ensure all systems are functioning properly and being utilized effectively.
Maintain accurate and thorough records of all incidents.
Analyze trends and provide regular reporting to senior leadership with actionable recommendations.
Plan and execute security coverage for events, weddings, and high-volume periods.
Ensure appropriate staffing, crowd control, and guest safety measures are in place.
Develop and lead regular training sessions and emergency drills for the security team and other departments as needed.
Work closely with Rooms, F&B, Engineering, and Spa teams to ensure seamless operations and a safe guest experience across all areas of the resort.
Perform other duties as required.