Security Officer - Front Desk Reception

Allied Universal • Honolulu, HI

2d • $24 • Onsite

About The Position

As a Security Officer - Front Desk Reception in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer with Allied Universal at a commercial real estate residential community, you will greet residents and guests, manage visitor access, answer phones, monitor lobby activity and cameras, and document security-related concerns with clear communication. You will be a visible, customer-focused presence that helps support a welcoming environment while working with on-site teams. Join a company that is agile, reliable, innovative, people-first, and driven by integrity and teamwork.

Requirements

• A state, county, or city issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to residents, guests, and vendors at the front desk by following site-specific security-related procedures, access control requirements, and emergency response activities when appropriate.
• Monitor and control entry into the property by verifying identification, managing visitor registration, issuing temporary access credentials as directed, and directing authorized persons to the correct areas.
• Answer phones, greet arrivals, and coordinate communications with property management, maintenance, and other personnel regarding routine requests and security-related concerns.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting actions taken and escalating to property management and/or emergency services when needed.
• Complete required reports, logs, and other documentation, including incident reports, shift activity logs, and access control records, in accordance with Allied Universal and site guidelines.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED