Security Officer - Front Office Desk

Allied Universal • Charlotte, NC

2d • $18 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Front Office Desk in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a commercial real estate location, you will welcome tenants and visitors, support access control and badge processes, manage visitor check-in, and monitor cameras and alarms to help spot security-related concerns early. You will be a visible, professional presence who communicates clearly, documents incidents, and partners with site teams. At Allied Universal, you will bring agility, reliability, innovation, teamwork, and integrity in a people-first culture.

Requirements

• Have at least 1 year of security experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Lifting more than 20 pounds is preferred.
• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.

Responsibilities

• Provide customer service at the front desk by following Allied Universal security-related procedures, site-specific policies, and customer service standards for a commercial real estate location.
• Control access to the property by verifying identification, managing visitor registration and/or badging, issuing temporary credentials when authorized, and directing guests and vendors to appropriate areas.
• Monitor building entry points, alarms, and camera systems as assigned, reporting irregular activity and/or potential policy violations that may help to deter unauthorized access.
• Respond to incidents and critical situations in a calm, problem-solving manner, including receiving calls for assistance, coordinating notifications, and documenting actions taken.
• Complete required reports and logs such as incident reports, access logs, deliveries log, and shift activity summaries, escalating concerns per site procedures.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED