Senior Analyst, Specialty Compliance and Ethics (Bilingual in Spanish Preferred)

Walmart•Bentonville, AR

2d•$70,000 - $130,000

About The Position

The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) and the Supplemental Nutrition Assistance Program (SNAP), commonly known as food stamps, are federally funded initiatives designed to help low-income families purchase healthy food. The WIC/SNAP Compliance team at Walmart is responsible for defining, enforcing, and promoting WIC and SNAP policies, programs, and products to ensure safe transactions and an excellent customer experience, thereby building trust across our online, in-store, and in-club businesses. WIC provides specific amounts and types of nutritious foods based on the nutritional needs and category of the participant (e.g., pregnant, breastfeeding, postpartum, infant, or child). Unlike SNAP, WIC does not provide a dollar amount to buy food, except for a cash value benefit for fruits and vegetables. SNAP offers a monthly dollar amount to purchase food for the household, determined by the number of eligible household members. SNAP benefits are loaded onto an Electronic Benefits Transfer (EBT) card, which functions like a debit card. The Sr. Analyst is responsible for reviewing internal and external item information, analyzing item data to help make confident SNAP (Supplemental Nutrition Assistance Program) determinations. The Analyst will help develop and enhance SNAP processes related to enforcement of policies. This role will partner with various teams including Compliance, Product, Technology, and Merchant teams. An ideal candidate is highly customer focused and is a detail-oriented, self-starter. We are looking for a cross-functional, team player to support and assist in item risk management that operates with a sense of urgency, is comfortable working in a dynamic environment with shifting business needs and changing requirements.

Requirements

Excel and data analysis experience
Resourceful and intellectually curious mentality, not afraid to dig into issues or projects
Strong attention to detail, problem-solving and troubleshooting skills
High degree of initiative and deadline-driven productivity
Familiar and comfortable working in gray areas
Excellent verbal and written communication skills with people at a variety of levels
Experience working with partners and teammates across different time zones and cultures
Bachelor's degree in Business, Human Resources, or related field OR 2 years’ experience in compliance, ethics, legal, project management, or related area.

Nice To Haves

Bachelor’s degree and/or 3+ years of related work experience in Compliance, Data Analytics, Risk Management, and/or Testing.
Experience with tools such as JIRA, Confluence, Microsoft Office
Customer Research, Data Analysis and Insights Masters: Business Administration
Project Management - Project Management Professional - Certification

Responsibilities

Monitor items and ensure item compliance with established polices, rules and guidelines
Triage items and listings, this includes escalating items or rule issues, taking action on products, or providing feedback to improve or enhance rules, tools or processes
Review and investigate item reports for gaps, trends or developing risks, this may include analysis of internal item data reports or cases, reviewing other sites for item trends.
Analyze and audit rules to support Business and Compliance policies, this will include working on rule logic to enforce policies, identifying gaps and areas for rule enhancements and optimization, troubleshooting, and analyzing data to identify the root cause of an issue, or analyzing results in order to measure effectiveness of rules.
Support in process documentation, report generation, or coordinating implementation of new item risk initiatives, processes or workflows
Conduct end-to-end testing of the newly developed rules engine for accuracy.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include : - Stock