Senior Associate, Workforce Compliance

RigUp•Austin, TX

11h

About The Position

RigUp is the source-to-pay solution built for energy. By combining purpose-built software with expert teams, we empower the world’s leading energy companies and their suppliers to work better, together. Learn more about how RigUp is equipping everyone in the energy ecosystem to operate with greater speed and efficiency at rigup.com The Senior Associate, Workforce Compliance is responsible for supporting the compliance of the workforce. This position works directly with workers and clients to ensure compliance of the workforce with Federal and State HSE, drug/alcohol/ background screening and other required training. The Senior Associate Workforce Compliance audits and maintains any changing requirements and completes required reporting, both internally and externally to ensure workers remain compliant to avoid the disruption of work.

Requirements

2+ years of experience working in a compliance/auditing role
2+ years of experience working in a customer facing role
Proven ability to effectively organize and manage multiple initiatives simultaneously
Excellent written and verbal communication skills
Proven experience working crossfunctional with sales
Experience with ensuring compliance with Federal and State HSE requirements
Regular, on-time attendance
Ability to travel <10% of the time
Ability to communicate effectively
Ability to use office equipment such as a computer, copier and telephone
Ability to use office computer programs such as email, Google Docs, Microsoft Word, PowerPoint and Excel
Ability to manipulate office equipment such as a computer, copier and telephone
Constantly remaining in a stationary position, often standing, or sitting for prolonged periods

Nice To Haves

Experience with learning management systems (LMS)
Experience with Zendesk and/or Salesforce
Experience with Third-Party Compliance platforms

Responsibilities

Action, assign and maintain individual and client level requirements, including but not limited to, drug / alcohol / background screenings, online training, training qualifications, client documentation review, insurance and policy and procedure requirements, and Federal and State HSE requirements, to avoid any potential disruption of work
Supports the ticketing platforms to ensure actions is taken by the respective owners (contractors, clients, third party compliance platforms and/or internal users)
Maintain Operator Qualifications expirations and address to avoid disruption of work
Audit changing project requirements and address with the individual or client
Ensure compliance with clients within ISNetworld, Veriforce, Energy WorldNet and other client specific platforms, including online orientations, Training Qualifications (TQs), and Operator Qualifications (OQs)
Complete client specific drug and alcohol audits
Manage drug and alcohol programs in multiple third-party administrator sites, including but not limited to, department of transportation (DOT) and non DOT testing programs
Manage directives and acting as a liaison with the worker to prepare them for work
Coordinate and schedule employees for pre-employment and random drug and alcohol collections, ensuring compliance with client requirements
Coordinate with evaluators to get workers scheduled based on client required operator qualifications, ensuring compliance with client requirements
Align client-specific training within ISNetworld, Veriforce, and Energy WorldNet
Ensure compliance with random program and manage rosters for the business unit
Assist Certification team with activities related to Camunda, ZenDesk, and other learning management systems
Complete Compliance Reporting functions for field verification reporting within compliance systems
Provide key data points for hero metrics and overall health of the program(s)
Provide client specific audit reports on worker’s compliance levels
Complete cause testing requirements, including, but not limited to, post-accident and reasonable cause/suspicion testing and support the compilation of reporting
Manage compliance reporting for field verification reporting within compliance systems
Maintain Confluence Compliance documentation
Stays abreast of Federal and State HSE requirements
Identifies and shares areas of inefficiencies and makes recommendations regarding programs, processes, etc.
Provides support to junior members of the team