Senior Coordinator, HR Shared Services

SK Battery America • New York, NY

1d • $105,000 - $115,000 • Hybrid

About The Position

We are seeking a Senior Coordinator, HR Shared Services to join our Firm. Within this position, the Senior Coordinator will support Human Resources Shared Services operations focusing on process analysis, service optimization and employee support across all Firm departments and practice areas. This position will be based in our New York office on a hybrid schedule. Please note that the Firm will not sponsor applicants for work visas for this position.

Requirements

• Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
• Proficiency with Excel, Word, and PowerPoint software
• Demonstrates strong problem-solving skills
• Demonstrates strong client service skills
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Ability to work independently
• Ability to handle sensitive matters and maintain confidentiality
• Demonstrates close attention to detail
• Ability to meet deadlines
• Ability to handle multiple projects and shifting priorities
• Ability to organize and prioritize work
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs
• Bachelor's Degree
• Minimum of seven years of related experience

Responsibilities

• Supports the HR Shared Services management team with various department related projects and assignments.
• Serves as a first point of contact for employee HR policies, procedures, and programs via phone, email, or ticketing systems.
• Addresses inquiries and requests in a timely manner, acknowledging receipt within three hours and resolving questions and needs promptly.
• Supports the day-to-day administration of HR processes, including but not limited to onboarding, offboarding, and leave management.
• Conducts U.S. orientation sessions for new employees.
• Ensures new hires and transfers complete all onboarding activities and follows up as needed.
• Identifies opportunities to streamline and improve HR processes.
• Maintains electronic files and records for employees.
• Completes necessary items for departing employees, ensures all system-related items are completed.
• Supports the retired partner process.
• Contributes to the formulation and maintenance of HR Shared Services guidebooks.
• Coordinates special projects and events, including but not limited to the Attorney American Express Gift Card Appreciation Program, Employee Anniversary Recognition Program, and the annual State of the Firm.
• Handles unemployment claims for employees.
• Proactively identifies, recommends, and implements enhancements to HR processes.
• Anticipates supervisor’s needs by proactively identifying issues and conflicts and taking the initiative to offer solutions and preempt needs.
• Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
• Manages Firm resources responsibly.
• Complies with and understands Firm operation, policies, and procedures.
• Performs other related duties as assigned.

Benefits

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
• Generous paid time off.
• Paid leave options, including parental.
• In-classroom, remote, and on-demand learning and professional development opportunities.
• Robust well-being classes and programs.
• Opportunities to give back and make an impact in local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level