Senior Market Research & Customer Insights Analyst

Pacific Life • Newport Beach, CA

2d • Hybrid

About The Position

We’re actively seeking a talented Senior Market Research/Customer Insights Analyst to join our team in Newport Beach, CA or Omaha, NE. This role follows a hybrid schedule of four days in the office (on-site). As a Senior Market Research/Customer Insights Analyst you’ll move Pacific Life forward by providing support for the life product intelligence function through comprehensive research and analysis of company's markets, customers, competition and/or product mix You will fill an existing role that sits on a team of 5 people in the Consumer Markets division. How you'll help move us forward: Execute research and analysis within defined projects Support product marketing through market and competitive research Provide insights for tactical decisions Work independently but within structured assignments Support producers and wholesalers by maintaining working knowledge of Pacific Life's and competitors' products

Requirements

• Bachelor's degree
• 5+ years of professional experience

Nice To Haves

• Familiarity with Pacific Life's illustration software
• Prior work experience with a life insurance carrier
• Experience preparing and delivering presentations, especially in PowerPoint
• Can present complex detail in an easily understandable format
• Data visualization tools (Tableau, Power BI, QlikView)
• Excellent analytical, problem-solving, and decision-making skills
• Self-starter with a growth mind-set focused on continual improvement
• Thrives as a member of a highly collaborative and cohesive team

Responsibilities

• Execute research and analysis within defined projects
• Support product marketing through market and competitive research
• Provide insights for tactical decisions
• Work independently but within structured assignments
• Support producers and wholesalers by maintaining working knowledge of Pacific Life's and competitors' products

Benefits

• Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation
• We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior