Senior Membership Engagement Specialist

BJ's Wholesale Club • BJ's Club Support Center Marlborough, MA

5d • $78,000 - $101,000 • Hybrid

About The Position

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Eligibility requirements vary by position. This role will support all engagement efforts beyond the first year of membership. Furthermore, this role will be responsible for executing member-centric campaigns with a focus on building loyal, long-term BJ’s Members, across our 5 million and growing membership base. The role will collaborate with the First Year Member Engagement team to ensure a seamless transition for our new members progressing to tenured and ensuring on time renewal. Also, this person will collaborate cross-functionally throughout the organization, with key partners including Creative, Analytics, IT and Brand Marketing.

Requirements

• 5 years marketing experience. Experience in a retail or membership environment a plus.
• Ability to balance creativity and innovation with an analytical mindset
• Passion for working across teams with the ability to influence and prioritize
• Strong project management experience and ability to multi-task
• Strong communication and analytical skills necessary
• Bachelor's Degree Required

Responsibilities

• Coordinate, plan and prioritize execution of tactics driven by the strategic tenured roadmap
• Think of marketing touches holistically across channels (Direct Mail, Email, Digital, POS, and in-club membership desk, to name a few)
• Drive and own the creative execution process, from creative concept to routing creative to releasing final creative assets
• Manage campaign timeline, ensuring milestones are met. Escalate issues and blockers as needed, working to efficiently resolve
• Build and iterate on past and current campaigns while brainstorming innovative and new campaign ideas
• Collaborate cross-functionally to drive tactical execution
• Work with field teams and club operations to implement marketing programs
• Have a ‘test and learn’ mindset across BJ’s and our cross-functional partners
• Track campaign performance to share with manager and cross-functional teams

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees