Senior Product Associate - Content Creation and Collaboration

JPMorgan Chase & Co. • Jersey City, NJ

9d

About The Position

As a Senior Product Associate within the Content Creation and Collaboration team, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. You will collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Requirements

• 3+ years of experience or equivalent expertise in M365 product management, specializing in SharePoint Online and OneDrive
• Familiarity with Microsoft Teams, Microsoft Copilot, and legacy Network Shared Drives, including content migration, coexistence, and user adoption considerations
• Demonstrated ability to work effectively across multiple lines of business, technical teams, and non‑technical stakeholders
• Proficient experience in product life cycle activities including discovery and requirements definition
• Strong familiarity with JIRA or similar tooling for backlog management, release tracking, and delivery transparency
• Developing knowledge of data analytics and data literacy
• Demonstrated success managing product roadmaps, delivery plans, and dependencies across multiple workstreams

Nice To Haves

• 5+ years of experience in enterprise product management or platform ownership within Microsoft 365, with demonstrated depth in SharePoint Online and OneDrive at scale
• Experience supporting large, complex user populations (100k+ users) with high request volume and competing priorities
• Proven ability to partner closely with engineering teams to define, refine, test, and deliver features through a structured release lifecycle
• Ability to identify opportunities for automation, self‑service, and modernization to reduce operational burden and improve user experience

Responsibilities

• Own the planning, build, maintenance, and delivery of product features across SharePoint Online and OneDrive
• Drive execution through a traditional release lifecycle, ensuring features are clearly defined, tested, and production-ready
• Gather, analyze, and document requirements from stakeholders across all lines of business
• Present clear, concise updates to stakeholders and senior leadership on roadmaps, delivery status, risks, and dependencies
• Manage extraordinarily high demand driven by a many-to-one user-to-product relationship
• Apply strong capacity management and prioritization discipline to maximize impact
• Maintain structured execution and transparency using tools such as JIRA
• Partner closely with the product engineering team through frequent meetings and working sessions
• Leverage AI tools, including Microsoft Copilot, to manage workload efficiently and improve delivery outcomes
• Apply creative problem-solving to address user challenges at enterprise scale
• Identify opportunities to improve product experiences and internal processes through automation and modernization

Benefits

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed