Service Coordinator / Operations Assistant

BL Construction • Morrisville, NC

3d • $20 - $22

About The Position

The Grout Medic is looking for a Service Coordinator / Operations Assistant to support our General Manager and help keep our daily operations running smoothly. This role is ideal for someone who is organized, customer-focused, and comfortable managing schedules, calls, and administrative tasks.

Requirements

• Strong organizational and communication skills
• Friendly and professional phone presence
• Ability to multitask and stay organized
• Experience in customer service, scheduling, or office administration preferred
• Reliable and detail-oriented

Nice To Haves

• Experience in customer service, scheduling, or office administration preferred

Responsibilities

• Answer incoming calls and assist customers with scheduling
• Coordinate technician schedules and service appointments
• Confirm appointments and follow up with customers
• Assist the General Manager with daily operations and administrative tasks
• Maintain customer records and job information
• Support technicians and ensure efficient job scheduling

Benefits

• 401(k)
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed