Service Operations Coordinator

Teague Electric•Lenexa, KS

2d•$18 - $22

About The Position

At Teague Electric, we’ve been powering Kansas City for over 45 years, and we’re just getting started. Our reputation is built on precision, integrity, and a team that takes pride in its work. We’re proud to be home to some of the best talent in the industry, and now we’re looking to add a Service Operations Coordinator who will help to support day-to-day operations across our business units. If you’re detail-oriented, thrive in a high-accountability environment, and want to grow with a scaling company, this is your chance.

Requirements

2+ years of administrative, service coordination, or office support experience preferred
Ability to manage multiple tasks in a dynamic, deadline-driven environment
Strong organizational skills with exceptional attention to detail
Clear, professional written and verbal communication skills
Proficiency in Microsoft Office (Excel, Word, Outlook) and Google Maps
Ability to build and maintain accurate tracking systems and reports

Nice To Haves

Experience with ComputerEase or similar ERP/service management software preferred

Responsibilities

Answer and direct incoming calls in a professional and timely manner
Schedule service calls and dispatch technicians efficiently
Prepare and process invoices; collect and post customer payments
Support departmental collections efforts as needed
Coordinate communication between customers, technicians, and managers to ensure jobs run smoothly
Maintain accurate records, tracking logs, and reporting documentation
Provide responsive customer service, resolving inquiries and supporting a positive customer experience
Assist with department administrative projects and operational initiatives