Software Development Engineer II, Amazon Connect InterApps (AWS)

Amazon • New York, NY

1d

About The Position

As part of the AWS Applied AI Solutions organization, we have a vision to
provide business applications, leveraging Amazon’s unique experience and
expertise, that are used by millions of companies worldwide to manage day-to-day
operations. We will accomplish this by accelerating our customers’ businesses
through delivery of intuitive and differentiated technology solutions that solve
enduring business challenges. We blend vision with curiosity and Amazon’s
real-world experience to build opinionated, turnkey solutions. Where customers
prefer to buy over build, we become their trusted partner with solutions that
are no-brainers to buy and easy to use.

Amazon Connect is an AI-powered customer experience solution that enables
superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect
has become an AI leader, transforming how organizations of all types interact
with their customers.

We have a rapidly growing customer base and an exciting charter in front of us
that includes solving highly complex engineering and algorithmic problems. We
are looking for passionate and talented Software Development Engineers to join
us to innovate on this new service that addresses customer needs to build modern
contact centers in the cloud. The position represents a rare opportunity to be a
part of a fast-growing business soon after launch, and help shape the technology
and product as we grow. You will be playing a crucial role in developing the
next generation contact center, and get the opportunity to design and deliver
scaleable, resilient systems while maintaining a constant customer focus.

As a developer on our team, you’ll own code end-to-end from design to
development, and work closely with senior technical leaders within the team and
across AWS. You’ll have a sound understanding of computer science fundamentals
and practical industry experience, working across the stack with technology
involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.

This team is a great fit for you if

You enjoy working with a fun team that prides itself on a great work environment
with an inclusive group of people that are working together towards a common
goal.
You are sensitive to customer needs and interested in working on a service that
will be used, directly and indirectly, by millions of customers and has a
meaningful impact to their functions and interactions.
You’d like to be directly responsible for solving real customer problems.
You are a passionate learner and are motivated to take on new challenges.
You want to have fun; surround yourself with a highly talented pool of engineers
that like to solve complex problems, but also enjoy work life balance.

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• 1+ years of software development engineer or related occupational experience
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
• 1+ years of Object Oriented Design experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Experience programming with at least one software programming language

Nice To Haves

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level