Software System Technologist Intern (Summer 2026 Internship)

Motorola Solutions

2d • $21 - $24

About The Position

The Mobile Video and Analytics Department is seeking a technically adept individual to join our team as an Intern - Technician. In this role, you will bridge the gap between our product portfolio and customer networks, coordinating directly with IT teams to troubleshoot and resolve integration challenges.

Requirements

• All Candidates must be currently pursuing a Bachelor's degree or Master's degree program in a related field of study.
• Legal authorization to work in the U.S. indefinitely is required.
• Employer work permit sponsorship is not available for this position.

Responsibilities

• Diagnose and resolve technical incidents via ticketing systems and direct customer interaction to ensure product functionality.
• Act as a customer advocate, maintaining critical relationships and communicating specific technical issues across internal departments.
• Proactively track unresolved issues and contribute to the internal Knowledge Base to improve future troubleshooting efficiency.
• Leverage previous experience in engineering or technical support, specifically focusing on extensive PC and networking troubleshooting.
• Demonstrate strong verbal and written skills to translate complex technical issues for both customers and internal teams.
• Proven ability to multi-task and manage competing priorities in a fast-paced technical environment.
• Ability to obtain and maintain necessary CJIS security clearances as required by specific agencies.

What This Job Offers

• Career Level: Intern