Solutions Consultant

Remitly • London, NV

8d

About The Position

As a Solutions Consultant, you will serve as a subject matter expert, partnering with sales, professional services, product, and market planning teams to advance the sales process and deliver exceptional client outcomes. You’ll provide technical support, product knowledge, and deployment guidance through presentations, demonstrations, and solution design. Your expertise in data analytics and industry best practices will help build customer trust and drive revenue growth.

Requirements

• Bachelor’s degree in Business, Computer Science, Data Science, Information Systems, Information Technology, or equivalent professional experience.
• 3–5 years of preferred industry experience, with sales, pre/post-sales experience in security, cyber security, fraud, payments, or platform rules/policy engine a plus.
• Ability to travel up to 50% of the time.
• Strong aptitude in data analytics and tools such as Excel, Tableau, PowerPoint, secure file exchange methods, and basic understanding of Batch, API, and SFTP connectivity.
• Advanced consultative skills, including active listening and collaboration.
• Innovative mindset with a willingness to try new approaches to problem solving.
• Strong organizational and project management skills.
• Excellent oral and written communication skills; ability to deliver client presentations and translate technical concepts for diverse audiences.
• Analytical and problem-solving skills for complex business challenges.
• Ability to quickly understand and articulate LexisNexis Risk Solutions product set.
• Relationship-building skills and ability to collaborate with internal and external clients.
• Results-oriented with strong time management and multitasking abilities; highly self-motivated.
• Team player who thrives in a fast-paced environment and fosters camaraderie.
• Practical experience in B2B environments.
• Proficiency with Microsoft Office and Microsoft Teams; CRM technology and workflow software (SmartDraw, Visio, or similar) experience preferred.

Responsibilities

• Partner proactively with sales representatives to support the sale of LexisNexis Risk Solutions (LNRS) anti-fraud products and services to customers and partners.
• Present and demonstrate the breadth of LNRS anti-fraud solutions, detailing functionality, performance, security, best practices, and deployment architectures.
• Respond promptly and thoroughly to client inquiries regarding product functionality, performance, and security.
• Develop deep industry knowledge and leverage it to build strong customer relationships.
• Maintain awareness of the competitive landscape for anti-fraud services and LNRS offerings.
• Identify customer challenges, stakeholders, and influencers to foster familiarity and support sales and maintenance activities.
• Generate scoping documents, statements of work, purchase orders, and collect relevant design details for professional services handoff.
• Collaborate with professional services teams post-sale to support future sales activities.
• Establish and maintain relationships with client contacts.
• Support marketing initiatives at trade shows and industry forums.
• Answer complex technical questions from prospects and clients, including data analysis and presenting results based on analytics.
• Engage with client technical architects, software engineers, project managers, DevOps, and security teams to ensure business and technical requirements are met.
• Design and develop scripts, software, and tools for successful customer deployment and use of LNRS services.
• Coordinate with Professional Services to develop solution components for customer rollouts.
• Perform other duties as assigned.

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental, and vision.
• Retirement Benefits: 401(k) with match and Employee Share Purchase Plan.
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.
• Short- and Long-Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.
• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.
• Paid Time Off, plus up to two days of paid leave for Employee Resource Groups and volunteering with your charity of choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level