Sr. Director, Health Plan Partner Success

Marathon Health

2d • $160,000 - $190,000

About The Position

Marathon Health is transforming access to advanced primary care nationwide. We’re seeking a Sr. Director of Health Plans Partnership Success—a strategic leader with deep healthcare expertise and a proven ability to drive growth and innovation. In this role, you’ll own and optimize the day-to-day relationship within our health plan partnerships, guiding strategy and execution to deliver measurable impact. You’ll collaborate closely with internal teams and health plan leadership to shape engagement strategies, communicate outcomes, and identify and execute on opportunities for expansion. As you deepen relationships and drive success across these partnerships, you’ll ensure that analytics, outcomes, and overall value are clearly communicated to health plan leaders. You’ll anticipate challenges, identify growth opportunities, and lead strategies for ongoing expansion. Your insights and market feedback will directly influence Marathon Health’s strategy, prioritization, and long-term growth in this emerging channel. If you are passionate about improving healthcare, thrive in complex environments, and have the vision and drive to build scalable partnerships, this is your opportunity to make a national impact.

Requirements

• Bachelor’s degree and 8+ years of progressive experience in health plan client management, sales, business development or client development or equivalent combination of education and experience.
• Prior work within a health plan or with the health plan as your prospect/client.
• Strong understanding value-based care, and this can be demonstrated across your past roles and experience.
• Demonstrated expertise in client retention, growth strategies, and consultative account management.
• Strong financial acumen with ability to interpret margin analysis and performance metrics.
• Expert in Microsoft Office, specifically building your own models, and analyzing data, as well as building your own PowerPoint decks when needed. (Salesforce strongly preferred).
• Willingness to travel up to 20-40% as needed.

Nice To Haves

• Strategic Mindset: Ability to think critically, anticipate market trends, and develop innovative solutions.
• Executive Presence: Skilled in building trust and credibility with senior stakeholders. You and those you’ve worked closely with would describe you as strategic and analytical with a roll-up your sleeves mentality. You lean heavily towards moving fast while creating structure and scalability, ensuring cross functional alignment vs. building perfection. You rely on data-driven decision making as often as you can but can make call without if needed. You thrive in developing relationships across a complicated set of roles and personalities, thinking about the interpersonal and communication styles of each; and being adept at navigating complex organizations within all of this in mind.
• Consultative Approach: Your natural approach to relationships and partnership development is grounded in being a strategic advisor and providing counsel, and valuable insights to your clients.
• Operational Excellence: Commitment to continuous improvement and process optimization.
• High Accountability: Relentless focus on client satisfaction, outcomes, and measurable value.
• Collaborative Leadership: Ability to align cross-functional teams and mentor talent effectively.

Responsibilities

• Strategic Client Leadership & Advocacy Serve as the senior relationship owner for a one or more health plan partnerships, acting as a trusted advisor to local market leadership, sales, and client management. Champion the voice of the client internally, advocating for product/service enhancements and alignment to client needs. Build and maintain deep, trusted partnerships with health plan teams, and broker/consultant partners.
• Partnership Growth & Expansion Partner with the health plan teams to support competitive and strategic pursuits, including RFP responses. Develop and execute a short- and long-term strategic partnership plan that will ensure the partnership exceeds achievement in the near term and long term goals. Identify and pursue opportunities for expansion, across our existing network footprint, as well as growth via new clinic development.
• Risk Mitigation & Financial Stewardship Proactively identify and assess risks across the partnership, including market receptivity, capacity planning, margin analysis, GTM success, and client outcomes. Monitor partnership KPI’s and collaborate to implement strategies to address and correct.
• Operational Alignment & Delivery Excellence Partner with Operations, Clinical, and Marketing teams to ensure alignment on partnership experience, performance, outcomes, and engagement initiatives. Oversee delivery of contracted services, ensuring operational excellence and adherence to performance guarantees. Drive continuous improvement and process optimization.
• Data-Driven Insights & Strategic Consulting Collaborate closely with leadership and healthcare economics to analyze healthcare utilization, clinical outcomes, and engagement data to ensure we are delivering and communicating value and actionable insights. Partner with the health plan teams to translate these data insights into a compelling value prop narrative at the health plan client (plan sponsor) level. Leverage analytics to uncover growth opportunities and inform decision-making.
• Engagement Strategy & Communication Develop and execute partnership specific engagement plans in collaboration with our marketing team and the partners.
• Leadership & Team Development Mentor and educate internal cross-functional teams to ensure there is a strong understanding of our partnership goals and expectations to deliver on our long-term performance.

Benefits

• Comprehensive Health & Wellness Benefits: Choice of 2 medical plans, 2 dental plans, and vision coverage, unlimited free mental health benefits and EAP resources, Rewards for challenges and healthy lifestyle activities
• Family Friendly & Reproductive Health Benefits: Family-building and hormonal health benefits and paid parental leave
• Time-Based Benefits: Generous PTO or FTO, Paid Holidays + A Day for What Matters
• Financial Support: Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting
• Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees